Po­lice call cen­tre work­ers halt traf­fic

The Star Early Edition - - NEWS -

TRAF­FIC in cen­tral Pre­to­ria was brought to a stand­still yes­ter­day as 10111 emer­gency call cen­tre work­ers de­manded bet­ter salaries and im­proved work­ing con­di­tions. They threat­ened to shut down the po­lice’s emer­gency call cen­tre if their de­mands were not met.

“The 10111 em­ploy­ees would like to present this me­moran­dum of de­mands to the Hon­ourable Min­is­ter of Po­lice Fik­ile Mbalula, ex­press­ing our deep­est frus­tra­tion at the slow pace and the de­lib­er­ate de­lay­ing tac­tics to im­ple­ment the pro­cesses that will im­prove the terms and con­di­tions of our em­ploy­ment,” Bethuel Nkuna, a rep­re­sen­ta­tive of the 10111 em­ploy­ees, said.

The work­ing con­di­tions of the emer­gency call cen­tre were poor, com­pared to other gov­ern­ment service call cen­tres, he said.

“As a re­sult, a joint task team was es­tab­lished in Fe­bru­ary 2013 and it com­pleted its work in April 2016. This task team even­tu­ally rec­om­mended that the em­ployer com­mis­sion a job eval­u­a­tion ex­er­cise… to help de­ter­mine the ap­pro­pri­ate pay pack­ages for 10111 em­ploy­ees,” Nkuna said.

“The 10111 work­ers are de­mo­ti­vated be­cause they are un­der­paid. This should be treated with extreme ur­gency.”

Mbalula was given 14 days to re­spond to the me­moran­dum which was re­ceived by se­nior of­fi­cials from his of­fice.

The South African Fed­er­a­tion of Trade Unions, led by gen­er­alsec­re­tary Zwelinzima Vavi joined the protest.

Vavi said Mbalula must en­sure work­ers’ de­mands were met. “A deal is a deal. An agree­ment signed by for­mer po­lice com­mis­sioner Riah Phiyega was signed on be­half of the po­lice,” he said. – ANA

PIC­TURE: OUPA MOKOENA

DE­MANDS: Po­lice emer­gency call cen­tre op­er­a­tors marched to the SAPS head­quar­ters in Pre­to­ria yes­ter­day to hand over a me­moran­dum of griev­ances.

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