City om­buds­man of­fice re­ac­ti­vates its web­site

The Star Early Edition - - METROWATCH -

THE OF­FICE of the Om­buds­man for the City of Joburg has an­nounced the ac­ti­va­tion of its web­site www.jobur­gom­buds­man.org.za.

“Our man­date is to be­come the voice of the peo­ple of Joburg in rep­re­sent­ing their in­ter­ests – our goal is to en­sure that we cre­ate plat­forms where the peo­ple of this city can have ac­cess to our ser­vices and to make in­for­ma­tion avail­able. We are in­deed ex­cited about re­ac­ti­vat­ing our web­site, which is cer­tainly the be­gin­ning of the big­ger outreach pro­gram that we are soon to ini­ti­ate” said act­ing om­buds­man Dinkie Dube.

The web­site will give the pub­lic an op­por­tu­nity to re­ceive in­for­ma­tion about the of­fice and steps to fol­low on how to lodge a com­plaint. This will in­clude down­load­ing com­plaint forms, ac­cess to the by-laws, con­tact de­tails and other im­por­tant in­for­ma­tion that ci­ti­zens should know. The pub­lic is en­cour­aged to visit the web­site and give feed­back and share their com­ments on the so­cial me­dia plat­forms – Face­book: Om­buds­man­COJ, and Twit­ter: @jh­bom­buds­man.

“Res­i­dents can also visit our of­fice at Isle of Houghton, Wilds View 2, 11 Bound­ary Road in Houghton or con­tact the help desk num­ber 010 288 2800.”

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