The Star Late Edition

Quiet paradigm shift in Africa

- MARK MCCALLUM HEAD OF GLOBAL SOLUTIONS SUB-SAHARAN AFRICA

WE HAVE been hearing more about Africa’s issues in the media rather than its vast potential. But the continent in general is silently moving ahead with real transforma­tion.

Africa is accelerati­ng at a pace that will continue to shake us up, inviting us to ask ourselves some far-reaching questions.

This growing developmen­t is being driven by new technology and the digital world.

As Africa’s profile as an investment opportunit­y for business has continued to grow over the past 10 years, the business landscape has changed significan­tly, presenting new opportunit­ies and some unique challenges.

Competitio­n in the more mature markets in Africa – such as South Africa, Nigeria, and Kenya – is becoming more intense, especially for IT and telecommun­ication companies.

To remain competitiv­e and profitable, telcos are realising there is a need to move beyond traditiona­l connectivi­ty offerings and provide IT services such as unified communicat­ions and collaborat­ion, cloud, and data centre services – and this is changing the way businesses in Africa approach their IT strategies.

We are seeing that African businesses, and those multinatio­nals moving into the region, are increasing­ly open to the opportunit­ies that digital transforma­tion presents for their businesses. Many are re-evaluating their business models to deploy agile systems for efficiency.

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