Patients pleased with service, locality and care

YEAR prior to Tristan Lee having an operation at Melomed Tokai, he had the same operation done at another private hospital in Cape Town, however, he found Melomed “110-times better”.

“The nurses were more friendly and the doctors saw me more regularly.

The doctor checked-up on me twice on the Saturday and then came again at 7am on the Sunday morning to check me out of the hospital.”

Lee says he can’t find anything to complain about.

Everything in the hospital is stylish and modern, very up-to-date; far more stylised than what I was expecting

“Having gone to other hospitals that look as if they have 1980s furnishings Melomed Tokai looked stylish and modern.”

Although Lee lives only a short drive away from Melomed Tokai, proximity was not the main reason for using the new hospital’s healthcare services.

“I wasn’t happy with my experience at the other hospital, so I thought I would try the new hospital and it has lived up to expectations.

“I’m glad to have the new hospital close-by,” says Lee.

Shanice Cole also had an operation at Melomed Tokai recently.

She is happy with the outcome of the procedure as well as her stay at the hospital. “Although I was only in hospital for the day I found it very comfortable and the staff members are extremely polite.”

Cole says she went to Melomed Tokai, because it is cheaper than the hospital she had been to before and she wanted to try the new hospital’s facilities.

“I am happy that Melomed Tokai is close to where I live, because it makes a big difference to the amount of time that it took me to get to a hospital previously.

“I am relieved to have Melomed Tokai close by,” says Cole.