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If you are setting up an Airbnb, here are the basics, the extras and no-nos

JUST like hotels, not all Airbnbs are created equal. There are the gorgeous, Instagram-friendly abodes meant to make visitors feel like they’re in the lap of luxury, and the more serviceable spots geared toward travellers just stopping off for a good night’s sleep. But whether you’re operating a rental that’s fancy, basic or somewhere in between, owners tell us there are certain amenities all hosts should procure to make stays go smoothly for all parties.

These experienced proprietors also let us in on extras that can mean the difference between a so-so stay and one that ends with a glowing review, and decor guidelines that will ensure your property is remembered for the right reasons.

Bathroom

It should go without saying this area should be squeaky clean (as should everywhere else). Include extra toilet paper, tissues, a cleaning wand and plunger. Personal care items should include shower staples – shampoo, conditioner and soap – and everything needed for hand-washing. None of this stuff need be high-end. Recognisable retail products are fine.

Invest in matching sets of towels that meet the maximum number of guests your space can host. There’s nothing wrong with white towels that you can bleach between uses, but watch the fabric for stains so you can swop them.

Other must-haves include safety equipment. A fire alarm, a fire extinguisher and a first-aid kit should all be accessible, plus a list of all emergency numbers.

In the bedroom, sufficient linen is a must. As with the towels, the linen does not have to be fancy, but invest in a few sets specifically for visitors, and keep an eye out for when it’s time to retire them.

If your guests have kitchen access, they need all the same stuff you would to keep the place clean and functional. That includes dish soap, a sponge or scrubber, light cleaning supplies such as paper towels and multi-surface spray, a drying rack in the absence of a dishwasher and laundry soap if there’s a washer/dryer.

Airbnb hosts say the three messages they receive most often are: “Where is the hair dryer”, “Where is the iron?” and “Where are the extra blankets?”

Don’t forget a notepad and pen, a torch, and a set of instructions that include the Wi-fi password and any other useful information guests might require.

Safety equipment

Bedroom

Kitchen

Other basics

Keep your kitchen clean and functional and ensure all appliances are at hand. Some guests may even ask for a pizza cutter. Pictures: Jennifer Lindberg Studio

Accessorise your lounge to make it more inviting and comfortable for guests.

Keep things simple and tasteful with well- appointed bedding.