Tips to manage your personal information

DO NOT:

• Carry unnecessary personal information in your wallet or purse.

• Be a victim of waste retrieval. Never throw away documents with your bank account details or other personal information without first destroying the information – either shred or burn it (do not tear it up or put it in a garbage or recycling bag).

• Disclose personal information such as passwords and pins when asked to do so by anyone via telephone, fax or even email.

• Write down pins and passwords and avoid obvious choices like birth dates and first names.

• Use the information that may have been compromised. Rather use other personal information that you have not used previously to confirm your identity in future.

• Use any Personal Identifiable Information (PII) as a password, user ID or personal identification number (PIN).

• Use Internet cafes or insecure terminals, hotels, conference centres etc. to do your banking.

DO:

• Store personal and financial documentation safely. Always lock it away.

• Register a new email account.

• Implement dual authentication for all accounts and products, especially for financial services products.

• Register for SMS notifications to alert you when products and accounts are accessed.

• Conduct regular credit checks to verify whether someone has applied for credit using your personal information and if so, advise the creditor immediately.

• Investigate and register for credit related alerts offered by credit bureaus.

• Check all your account statements regularly.

• Keep pin numbers and passwords confidential.

• Verify all requests for personal information and only give it out when there is a legitimate reason.

• Use strong passwords for all your accounts.

• Change your passwords regularly and never share them with anyone else.

• Should your ID or driver’s licence be stolen, report it to the SAPS immediately.