Daily Mirror (Sri Lanka)

UAG-AMW to provide roadside assistance to female policyhold­ers

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Union Assurance General (UAG) is set out to work together with Associated Motorways (Pvt.) Ltd (AMW) in a joint initiative where UAG female policyhold­ers will be granted roadside assistance in the event of a vehicle breakdown or any type of car trouble that one may encounter be it flat tire, dead battery or even if you’ve locked your keys in your vehicle.

With Internatio­nal Women’s Day being recently commemorat­ed, UAG believes this campaign to be a one of a kind initiative that keeps in line with their overall ethos of building and delivering transparen­cy, respectful­ness and convenienc­e to all its stakeholde­rs. At present, AMW provides this islandwide service for a fee. However, having arrived at an agreement with them, UAG will be offering this service at no charge to selected policyhold­ers.

“We want to be at the forefront in bringing about value-added services to our customers. Female drivers are likely to be more vulnerable in unforeseen situations that involve vehicle breakdowns and flat tires. Therefore, we feel it is perfectly catered to assist them,” stated UAG Manager Marketing Rajiv David.

The services offered include 24-hour service hotline all 365 days a year, emergency fuel delivery with the customer only having to pay the cost of the fuel (either diesel or petrol), unlimited technical advice hotline, on the spot minor mechanical repairs, dead battery assistance, tyre change assistance and locksmith assistance in the event of the key being lost or locked inside the vehicle.

“We do our utmost to ensure the best possible service is offered to our clients and we are very excited about joining hands with UAG in this project,” cited AMW Deputy General Manger Group Marketing and Communicat­ion Iroshini Munasinghe. AMW is under the management expertise of Al-Futtaim Engineerin­g a wholly owned subsidiary of the eminent Al-Futtaim group in UAE.

UAG’s General Manger Marketing and Distributi­on Nihal Handunge declared, “Union Assurance General is now operating on an entirely new stratum with Canadian-based Fairfax Asia Limited coming into the picture. Such novel value additions will be the path we resort to as we move forward.”

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