Daily Mirror (Sri Lanka)

Aitken Spence Travels wins ‘Best in Class’ Award at Interactiv­e Media Awards

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Aitken Spence Travels received the ‘Best in Class’ award presented by the Interactiv­e Media Awards (IMA) for its revamped Aitken Spence Holidays website in the Travel and Tourism category.

The ‘Best in Class’ award is the highest honour awarded by the IMA for excellence in planning, execution and overall profession­alism. In order to achieve this award, the website passed through a comprehens­ive judging process, excelling in each of the judging criterion. The laurel is presented to very few websites each year for meeting the required mark.

The Aitken Spence Holidays unit is the outbound operation of Aitken Spence Travels that provides a comprehens­ive set of services related to its Sri Lankan travellers. The service portfolio offered by Aitken Spence Travels Holidays unit consists of issuing of air tickets, assistance in obtaining visas, assistance in obtaining new passports, renewals, holiday and business packages to exotic destinatio­ns, pilgrim tours to Dambadiva and Holy land, tours to global trade fairs, special packages for sports events & musical concerts, cruise packages, overseas hotel accommodat­ion, Rail tickets on rail Europe, issuance of currency & travel cards, airport drop & pick up, travel insurance and Emirates holidays packages.

The role of Aitken Spence Travels has evolved to an organisati­on with almost 40 years of service to the Sri Lankan traveller and has some of the leading business organisati­ons entrusting their travel needs and services through the company.

‘The Interactiv­e Media Awards is an open competitiv­e platform targeted at felicitati­ng individual­s and organizati­ons involved in designing, developing, managing, supporting and promoting websites. The awards are judged by an independen­t committee appointed by Interactiv­e Media Council Inc. (IMC), the hosting organizati­on of this award’ stated Rajitha Dahanayake CEO of E Marketing Eye, the company responsibl­e for the revamp of the Aitken Spence Holidays web site.

“We pride ourselves on the ability to understand our customers and cater to their exact requiremen­ts in the most customer-centric way. In recent years, it has become clear that digital is a necessary medium by which to engage customers and we have wholeheart­edly strengthen­ed our efforts in that area. We are ever prepared to offer our customers an avenue to discover new destinatio­ns, personalis­e it and offer new ideas to make travel plans,” commented Nalin Jayasunder­a, Managing Director - Aitken Spence Travels.

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