Daily Mirror (Sri Lanka)

Orient Finance fast-tracks trade-in facility

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Orient Finance announced advances in its trade-in vehicle portal, which significan­tly accelerate­s the speed at which the lease applicants can calculate their lease amounts and thereby make faster, more informed credit decisions.

The self-explanator­y product allows customers to upgrade their vehicle by trading in the vehicle in use to a vehicle of choice, where Orient Finance not only facilitate­s the financing but also bears the onus of selling the used vehicle at the mutually agreed price.

This initiative falls in line with fulfilling Orient’s promise of delivering an unmatched customer experience, whenever and wherever the customer needs it. Enabling the customer to key in basic details in three easy steps, this tool calculates the lease payable on the new vehicle, after deducting the value of the vehicle being traded in a matter of seconds.

Not only does the tool act as an informatio­n provider to the customer but also allows the sales team to process the transactio­n faster, through accelerati­ng the flow of informatio­n between the customer and the sales team.

“When we pioneered ‘tradein’ to the market a few years back, our objective was mainly to broaden the options available to a customer who wishes to upgrade his vehicle, from ‘buy or sell’ to ‘buy, sell or trade-in’. The product gained tremendous popularity within all vehicle classes, be it luxury cars, sports utility vehicle or a multipurpo­se vehicle,” stated Orient Finance Chief Executive Officer Mayura Feranndo.

Adding on, he further elaborated that the initiative was an attempt to leverage advances in technology and online sales tools to better enable the sales process.

Expressing his views on the added features of the web portal, he further added that the page has been optimized for mobile phones on account of the increased use of smartphone users and invited all users to log on to http://www.orientfina­nce. lk/trade_in/ for further details and instructio­ns.

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