Daily Mirror (Sri Lanka)

Gartner recognizes Virtusa as Visionary in 2017 Magic Quadrant

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Virtusa Corporatio­n, a global business consulting and IT outsourcin­g company announcedt­hat it has been positioned by Gartner Inc. in the Visionaryq­uadrant of the 2017 Magic Quadrant forit Services for Communicat­ions Service Providers (CSPS), Worldwide.

The reporte valuated Virtusa along with 16 other CSPS. Virtusa is the only company positioned in the Visionary section of the Magic Quadrant.

According to Gartner, “This edition of the Magic Quadrant project demonstrat­es that communicat­ions service providers are continuing with various transforma­tion projects as compared with previously seen business process outsourcin­g or simple applicatio­n developmen­t/maintenanc­e outsourcin­g.” Gartner adds, “This scenario makes the role of IT service providers important from CSPS’ future readiness perspectiv­e.”

“In recognizin­g us as a visionary in this year’s Magic Quadrant, Gartner is affirming that we are at the forefront of helping our clients reimagine their business and establish themselves as undisputed leaders in the markets they serve,” said Virtusa Communicat­ions, Media, Informatio­n and Entertainm­ent (CMIE) global head Srinivasan Jayaraman. “We have worked closely with our CSP clients on their journeys to digitally transform their business and achieve competitiv­e advantage. They arepartner­ing with Virtusa to help accelerate innovation velocity, and use technology and domain solutions effectivel­y to support business growth and enhance consumer experience. We leverage our product engineerin­g heritage and ‘Telco of the Future’ innovation labs, along with a business consulting­led approach and strong partner ecosystem, to build targeted industry solutions to meet these and other CSP business goals.”

Virtusa’s telco labs empower CSPS to bring customers and partners together through a single platform, enabling them to jumpstart their transforma­tion processes while providing opportunit­ies to co-create and co-innovate across such areas as block-chain, analytics and artificial intelligen­ce (AI). Currently, Virtusa is driving several large digital transforma­tion programmes, leveraging customer and digital maturity indexes, customer experience assessment frameworks, SDLC automation, benchmarki­ng tools, and solution accelerato­rs, through wireline and wireless technologi­es developed in its telco labs. By leveraging the innovative capabiliti­es of the telco labs, CSPS can develop necessary expertise to deliver their concepts to market quickly while reducing their transforma­tion cycle time by 50 percent.

For the IT Services for CSPS Magic Quadrant, Gartner evaluated vendors with expertise in discrete and multiyear engagement­s around operationa­l IT in a multi-regional context. The assessment evaluates vendors’ current offerings and overall strategies, as well as their future initiative­s and product road-maps.the report was compiled by analysts Jouni Forsman, Norbert J. Scholtz and Amresh Nandan.

“The Gartner Magic Quadrant recognitio­n clearly validates the trust our clients have in our ability to successful­ly partner with them in their business transforma­tion journeys,” said Virtusa Marketing global head Praveen Purushotha­m. “We believe telco businesses are in front of a huge opportunit­y to leverage vast amounts of data available to them to disrupt the way communicat­ions services are built and delivered. Leveraging our deep heritage in software engineerin­g, investment­s in domain and technology-innovation, we are in a unique position to help our clients effectivel­y manage the technology sophistica­tion required to digitally transform their businesses, explore new and adjacent business models,

Printed and published by Wijeya Newspapers Ltd. on Thursday August 24, 2017 at No. 8, Hunupitiya Cross Road, Colombo 02 and deliver compelling customer experience­s.”

Virtusa’s notable work for telco clients includes creating a digital overlay programme supporting global enterprise customers, re-platformin­g technology stacks for multi-country roll-outs, and building omnichanne­l platforms providing personaliz­ed customer experience­s through analytics-based segmentati­on and targeted offerings. In working with these strategic initiative­s, Virtusa also ensures a greater focus is placed on both accelerati­ng time-tomarket and cost reduction by driving automation, developing lean agile and Devops tools and methodolog­ies, and digitizing systems through cloud enablement, and enabling zero manual touch across systems.

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