Daily Mirror (Sri Lanka)

Combank enhances corporate website with assistive technology for differentl­y-abled persons

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The Commercial Bank of Ceylon has broken new ground in enhancing access for differentl­y-abled persons by enriching its corporate website with special assistive technologi­es for users with visual disabiliti­es, hearing impairment­s, physical disabiliti­es and age-related conditions.

Designed to comply with Web Content Accessibil­ity Guidelines (WCAG) 2.0 developed by the World Wide Web Consortium (W3C), Commercial Bank’s recently revampedco­rporate web sitemakes it easier for users with visual, auditory and physical difficulti­es to access informatio­n on the Bank.

The website is optimised for speech recognitio­n and screen reading for users with visual as well as physical disabiliti­es, provides supplement­al highlighti­ng of content and visual notificati­on for users with hearing impairment­s and improves accessibil­ity for those with other disabiliti­es.

“As the largest private bank in the country,we are committed to enhancing access to informatio­n and services to the widest possible spectrum of consumers,” Commercial Bank Managing Director/ceo Jegan Durairatna­m said. “We have ensured that a significan­t portion of our branches and ATMS have convenient access for differentl­y-abled customers and we are now looking at web access, and the difficulti­es posed for people with physical and visual difficulti­es.”

The website has Voiceover on the latest version of IOS and OS X, Talkback on the latest versions of Android and the latest version of NVDA on Windows. The content has been optimised to be compatible with the latest and the most popular assistive tools for differentl­y-abled users.

The website can be accessed through desktop and laptop computers and mobile devices with Android, IOS, Windows (8, 7, Vista and XP) and MACOS X operating systems.

Web Content Accessibil­ity Guidelines (WCAG) 2.0 defines how to make web content more accessible to people with disabiliti­es. It is based on the four principles that provide the foundation for Web accessibil­ity: perceivabl­e, operable, understand­able, and robust.

The only Sri Lankan bank to be ranked among the Top 1000 banks of the world for seven years consecutiv­ely, Commercial Bank operates a network of 256 branches and 695 ATMS in Sri Lanka. The Bank won 10 major internatio­nal awards in 2016 and has over the years won multiple awards as Sri Lanka’s Best Bank, Best Trade Bank, Strongest Bank and Most Respected Bank from a number of local and internatio­nal institutio­ns and publicatio­ns. It has also been adjudged one of Sri Lanka’s 10 best corporate citizens by the Ceylon Chamber of Commerce for several years.

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