Srilankan accoladed at Future Travel Experience Asia Awards 2017
Srilankan Airlines was recently accoladed the title of ‘Best Full Service Airline in Central and South Asia’ for the third consecutive year at the Future Travel Experience Asia Awards 2017 in Singapore, an event that recognizes the most customer-centric airlines and airports in Asia and Oceania.
Srilankan Airlines CEO Captain Suren Ratwatte said: “I am delighted to say that this award is the direct result of the extraordinary level of commitment by every member of our airline’s team, both in the air and on the ground. This demonstrates a high level of long-term consistency in our standards, in terms of the products and the service that we provide. Most importantly, our commitment to quality brings great benefits to our customers, whom we take pride in delighting at all times during their journey with us.”
Srilankan Airlines Chief Commercial Officer Siva Ramachandra said: “Winning an important regional award once is creditable for any airline. But winning the same award three times in consecutive years points to a simply marvelous passenger experience that has been provided continuously, throughout our route network.”
Over the last several weeks, Srilankan has been honoured with a series of global and regional accolades. These include a prestigious Four Star Rating from the Airline Passenger Experience Association (APEX) in the first ever global airline industry rating programme based solely on passenger feedback; ‘Leading International Airline’ and ‘Best in Class’ at the South Asian Travel Awards 2017; and ‘Innovation in Commercial Airline Cabins’ at the In-flight Asia Pacific Awards.
The Central and South Asia region of the Future Travel Experience Asia Awards is comprised of 15 countries stretching from Bhutan in the east to Belarus in the west, with seven nations in Central Asia and eight in South Asia including India.
The gala awards ceremony of Future Travel Experience Asia 2017 was held at the Marina Bay Sands during ‘Future Travel Asia Expo 2017’ from 7th to 8th November, a major industry event that brings together thousands of representatives of hundreds of airlines, airports and airline industry vendor organisations. Awards are presented to the best in the categories of Full Service Airlines, Low Cost Airlines, and Airports in five regions - Central and South Asia, Southeast Asia, West Asia, North and East Asia, and Oceania.
Srilankan Airlines Singapore Country Manager Mohan Meegolle (right) receiving the award at the Future Travel Experience Asia Awards 2017