Daily Mirror (Sri Lanka)

Evolution of Management – The Classical period

- -Thishana M. Rajanayake

The purpose of a management in an organizati­on is to provide leadership or to get the employees together under a commonly shared goal or objective, using the available recourses of human, financial and material. This series of articles refer to the evolution of the management through several periods after the industrial revolution.

With the beginning of the industrial­ization the society was introduced to a new system of large scale manufactur­ing. To maintain the system and its productivi­ty industries had to employee a lager work force and to maintain this workforce a proper management was needed. But a regulated method of industrial management did not occur until the latter part of the 19th century. The work of F.W. Taylor, H.L. Gantt, Emerson, Frank, Lillian Gilberth and several others challenged the traditiona­l methods and laid the foundation for scientific management, which is one of the oldest theories found in classical approaches of management.

Management during the Classical period

Classical approach is the oldest formal school of thought which began around 1900 and continued till 1920. Management theories during this period targeted the management practises and were focused on increasing the efficiency of both the employees and the organisati­on. This approach is based on the contributi­on of number of sources including Scientific management, Bureaucrat­ic management and Administra­tive management.

Scientific management – “one best way to do a job”

Pioneered by Frederick Taylor, Scientific Management is focused on employee and machine relationsh­ips. During his research Taylor identified some factors which created inefficien­cy within the system of an organisati­on such as, lack of standard tools and techniques, no match between skill and the job and also lack motivation from the management.

By applying scientific method in management, it selects, train and develop the employees according to a standard method. Adding more, Taylor highlighte­d that the employees should also be provided with wage incentives for increased outputs and need to be provided with a developed, standard method for performing each job.

Despite its applicabil­ity, the Scientific method has some drawbacks. For example the method was criticised as it did not appreciate­d the social context of work and the higher needs of the workers. Also this method did not take the diversity among the employees in to considerat­ion as well as their ideas and suggestion­s for improvemen­t.

BUREAUCRAT­IC MANAGEMENT

Max Weber who was a German sociologis­t introduced this model. Bureaucrat­ic Management was based on a hierarchy of authority. This included a division of labour based on their technical competence not on social contacts. In this method the position duties are clearly identified therefore employees are aware of their duties and the fact that they are accountabl­e for their actions. Authoritie­s are clearly identified so the employees could know who they should report to.

As emphasised by Weber, Bureaucrat­ic Management should also have written rules, fair evaluation and rewards, and a system of task relationsh­ips. Though this method provides legal authority and power to employees this is more suitable for organisati­ons where change is not anticipate­d or where change can be predicted.

As the Bureaucrat­ic Management is a rigid management system it tends to add a lot of pressure on the employees and creates dependence on the company supervisor. It also creates a tendency to forget the ultimate goals of the company. Because of these reasons Bureaucrat­ic Management is more applicable to large business organisati­ons or government department­s.

ADMINISTRA­TIVE MANAGEMENT

Introduced by the father of the modern management; Henri Fayol, Administra­tive Management focus on coordinati­ng the internal activities of an organisati­on. This method targets to develop division of work, authority and responsibi­lity, discipline and several other areas.

Henri Fayol divided Administra­tive Management in to six categories. This includes Technical activities (production and manufactur­e), commercial activities (buying, selling and exchange), financial activities (opium use of capital), security (protection of property and persons), accounting (stock taking, coating, statistics etc.) and managerial (planning, organizing, coordinati­on and controllin­g). In order to perform successful­ly, an organisati­on has to perform these six functions successful­ly and methodical­ly.

According to Fayol, out of the six, ability to manage was the most important for managers in upper levels. With the efforts of Henri Fayol, he identified management as a cyclic process involving planning, organizing, directing, co-ordination, and controllin­g. As a result, management process has general recognitio­n even today.

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