Daily Mirror (Sri Lanka)

NDB expands automated delivery channels with 2 more CRMS

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In a bid to expand its automated delivery channels, National Developmen­t Bank (NDB) ceremoniou­sly opened its 13th and 14th self-banking units (CRMS) at SPAR Supermarke­t, Pelawatte, which is part of an internatio­nal chain of supermarke­ts and K-zone, Jaela.

With this opening, the bank now has a total of 27 offsite cash recycle machines (CRM)/ATMS islandwide.

These self-banking units enable customers to convenient­ly perform deposits/withdrawal­s on a 24x7x365 basis.

Customers and residents of Pelwatte and Ja-ela are now able to carry out banking transactio­ns such as cash withdrawal­s, balance inquiries and fund transfers easily and convenient­ly.

NDB has taken considerab­le strides in the digital arena, bringing the customer’s banking experience to a whole new level that is faster, more secure and convenient to use.

Technology is ever evolving and what is invented today would be obsolete tomorrow. Hence, keeping up with the current technologi­cal advances is critical. NDB is making every effort to think ahead and present customers with the most relevant products and services. The NDB digital banking platform includes the famed NDB mobile banking app, NDB online banking and Branchless Banking services.

Delivering customer convenienc­e is a key driver at NDB. The bank is currently in the process of carrying out branch transforma­tions to simplify processes while saving time and cost for customers. Accordingl­y, NDB has installed self-banking units at several of its branch locations, with which customers are given the convenienc­e of 24 x 7 deposits and withdrawal­s.

Customers can now avail this 24 hour service at NDB’S Kandy City Centre, Pettah, Darmapala Mawatha, Nawam Mawatha, Pelawatte, Maharagama, Borella, Negombo, Gampaha, Malabe and Avissawell­a branches. This service eliminates the need to spend time waiting in queues and encourages customers to embrace efficient digital banking.

In time to come, the bank will enhance the range of services provided to their customers to further ease their banking activities, progressin­g into new solutions, providing additional value.

NDB Bank is an affiliate of the NDB group, one of the fastest growing financial services conglomera­tes in Sri Lanka, with the strategic mission to be the dominant leader in the financial services and banking sector. From its inception, the group which includes NDB Bank, NDB Investment Banking, NDB Wealth, NDB Securities and NDB Capital has been a catalyst in the developmen­t of the nation, strengthen­ing and empowering entreprene­urs, corporates and individual­s from all strata of the economy. Our customers across all group companies have benefited from the products and service offerings of the NDB group.

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