Combank upgrades epassbook with...

Commercial Bank of Ceylon has announced several upgrades, including self-registration and real-time transaction notifications, to its groundbreaking Combank epassbook mobile app, significantly increasing the flexibility of account management, user-autonomy and convenience.

The existing Combank epassbook mobile application was introduced in 2016 as a pioneering product of Commercial Bank, revolutionising the concept of the ‘Passbook’ to the customers. It was the first digital passbook in the Sri Lankan banking industry and remains the only mobile application of its genre to date. The application is provided free of charge and provides instant access to the customer’s accounts through a smartphone, dispensing with the requirement of holding a physical passbook or obtaining any paid banking facility such as online banking or mobile banking for inquiry purposes of customers.

The upgrades include a self-registration option that eliminates the need for existing regular account holders to visit their respective branches to activate the app and provides users the ability to self-add, remove or group current accounts, savings accounts and credit cards in their Combank epassbook mobile application.

Following the upgrade, the account holders will also now receive real-time transaction notifications via the app for every transaction. Further, it enables the users search for particular transactions by feeding the app details related to date, description or the amount. The account holders will also be notified about their credit card dues through the app.

The new biometric login feature enables the account holders use the app via face ID and fingerprint, which eliminates the need for typing in the password each time.

This mobile application provides access to details of savings, current, NRFC, RFC accounts and credit cards on Android and ios-powered mobile devices and acts as a single repository for multiple accounts enrolled by an account holder, with the capability to view each account separately.

The users of the app may also label different accounts with preferred names or codes such as salary, petty cash, savings, entertainment and such, for easy reference.

The app, which is provided to the account holders free of charge, enables them to track account balances and transactions of the past 30 days in realtime on their mobile phones or tabs from anywhere. The Combank epassbook app updates automatically whenever the user is online, the bank said.