SLT-MOBITEL sets record straight on spyware allegations

SLT-MOBITEL yesterday issued a statement categorically denying that the malicious messages circulating on social media regarding the installation and propagation of a spyware, claiming the telecom service provider, are complicit in an alleged unlawful activity, meant to compromise the information of its customers. Following is the full statement.

It has come to our attention that there are certain statements and malicious messages circulating on social media about the installation and propagation of a spyware claiming that SLT-MOBITEL is complicit in an alleged unlawful activity meant to compromise the information of our valued customers. SLT-MOBITEL categorically denies such allegations and considers the origination of these claims about the installation and propagation of a malicious spyware as absolutely baseless and defamatory.

We sincerely assure every Sri Lankan that the company will not in any way engage in any activity that would compromise the trust placed in us by the nation.

Further, we would like to reiterate that SLT-MOBITEL always operates in complete compliance with the Sri Lanka Telecommunications Act and under the regulation of the Telecommunications Regulatory Commission of Sri Lanka (TRCSL). As the national ICT and telecommunications service provider, we place utmost priority in safeguarding our customers’ privacy and retaining their trust at all times.