Combank app adds Airtel and Hutch for mobile bill settlement

Airtel and Hutch have become the latest additions to the Combank Q+ Payment App ‘In-app Bill Payments’ feature which already facilitates Dialog and Mobitel prepaid and post-paid bill settlements.

With Airtel and Hutch joining the Combank Q+payment App,which was the first Qr-based App to be launched under LANKAQR, the national Quick Response (QR) Code platform, users of the platform can pay the bills of, or reload their phones connected to all mobile service providers operating in the country, the bank said.

To begin paying via their phones through the app, Commercial Bank customers simply have to download the Combank Q+ Payment App from the App Store or Google Play Store, sign up by filling in the required details (Userid and e-mail) and create an Q+ account.

In order to enable financial payments, customers have to add a Combank credit, debit or prepaid card. The user will then be able to sign on to the device and perform transactions.

Currently, the payment app enables users to make payments in eight categories such as data reloads, pre-paid and post-paid mobiles, fixed telephone lines, utilities, water and electricity (CEB and LECO), pay TV bills, credit card outstanding and Prepaid Cards top-up. The facility will be further enhanced with the inclusion of more beneficiary companies such as educational institutes and insurance companies, the bank said.

To pay through the Combank Q+ Payment App, users click on the ‘Bill Payment’ menu on the App, select the preferred billing category and then the billing company and insert the requested details. A summary page will be displayed to the customer to check whether details entered are correct. The customer can confirm and authenticate the transaction by entering a static four-digit transaction PIN. Customers can also save their recurring bill payments under the ‘Favourites’ tab to avoid re-entering billing account numbers. Since a Personal Identification Number (PIN) is required to make bill payments, the entire process is secured.