Daily Mirror (Sri Lanka)

Daraz set to add new perspectiv­e to e-commerce with brand relaunch

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Daraz is entering a new phase of its journey towards creating exceptiona­l user experience­s and developing a digitised ecosystem. Embarking on an exciting initiative to relaunch its brand, Daraz hopes to reaffirm its position in the lives of e-commerce users across the region.

Alongside tech leaders across the globe, Daraz hopes to add a new perspectiv­e to the role of e-commerce in day-to-day life, evolving and adapting to suit the demands of today’s world.

Multinatio­nal companies across the globe rebrand for several reasons, inclusive of but not limited to the need to target a different audience, to improve brand consistenc­y and to differenti­ate from the competitio­n. Accordingl­y, Daraz too is undergoing a rebranding initiative, aiming to revolution­ise the e-commerce user experience. With the dawn of this new era, Daraz promises a more explorator­y and personalis­ed experience, focusing on creating experience­s, not just selling products. Furthermor­e, Daraz will ensure quality services and products while creating new avenues of entertainm­ent and engagement.

This evolution of Daraz will facilitate a streamline­d customer experience, taking customers exactly where they want to go, via the Daraz app. As a tech-centric brand, Daraz hopes to change the lives of its users while living up to its brand promises of making experience­s personal, delivering on its promises, continuous­ly innovating and nurturing a generosity of spirit.

The Daraz group raised the bar in 2021, with record-breaking statistics across the board. The engagement of over 100,000 SME sellers coupled with 70 million active users in November resulted in a consistent 100 percent year-on-year growth in orders. With the accelerate­d digitisati­on brought about by the continuati­on of the COVID-19 pandemic, undeniable opportunit­ies for growth presented themselves.

Through the extensive investment of efforts and resources in Sri Lanka, Daraz has grown from strength to strength. Daraz has heavily invested in the education and training of its employees and the SMES that utilise it as a platform through the Daraz University.

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