Nations Trust Bank felicitates outstanding employees at Retail Banking Awards 2015
Nations Trust Bank recently held the Annual Retail Banking Awards ceremony 2015 felicitating employees who showcased outstanding talent that contributed towards business performance and service delivery in 2015 across various categories. 49 award category winners were recognised at the event, amidst much glamour and grandeur under the theme “Above and Beyond”. The evening was attended by Ms.Renuka Fernando CEO Nations Trust Bank; the chief guest of the ceremony and members of the Corporate and Senior Management teams.
Speaking at the event, Renuka Fernando said, “The Retail Banking Awards are in recognition of exceptional performance and achievements of the best among the best in our retail busi- ness. I extend my heartiest congratulations to all the winners and commend each one of you for your unrelenting efforts in providing an outstanding service to our customers throughout the year. It is with the commitment of our staff that we continue to set new benchmarks of superior customer convenience in the industry. ”
The Awards ceremony brought together over 1000 employees from the Retail Banking division including branches island-wide. Employees were recognised for their vision, execution and market leading propositions that made a notable impact on the bank and its customers.
Expressing his views on the success story of Kandy branch emerging the best branch for the year, Central zone Senior Manager and former Branch Manager of Kandy branch Chandana Dondanwela stated “The cornerstone of our success is the customer centric approach and the urge to provide unparallel customer experience as one team with enthusiasm and high level of commitment. Our focus has been to provide the most suitable solutions to our customers while ensuring that we meet the financials as well as non-financial objectives”.