Ron Kaufman in Sri Lanka – An Unprecedented Success

SLIM notched yet another highly successful delivery of its mandate of creating opportunities to receive global knowledge and competencies to the Sri Lankan business fraternity, with the international workshop with none other than the world’s No 1 Service Guru, Ron Kaufman. The secrets to successful customer service and service excellence were shared by the eminent educator with over 1000 Sri Lankans.

Kaufman is renowned for motivating his audience to make palpable changes in their service leadership culture, and proved his skills with the large audience who were highly impressed by his knowledge and expertise.

Over the course of two days, he imparted the best global practices which were highly relevant to the increasingly globalised economy that marketers function in. At both, the CEO Forum, which had a participation of over 300 decision makers, and the Knowledge Forum with over 1,000 marketers and professionals of similar capacities, Kaufman captivated his audience with key learnings, practical examples and his renowned blueprint for gaining a competitive edge in any industry and business.