Sunday Times (Sri Lanka)

Robust methodolog­y to grow Sri Lankan brands

- - Michel Nugawela (The writer is CEO, MND/Sri Lanka Partner, Interbrand.)

Increasing­ly, Sri Lankan businesses looking to expand into new global markets understand that the strongest brands are grown from the inside-out. As they leave behind the certaintie­s of their existing categories, success will depend on the collective strength of the company and a brand-led, purposive culture of achievemen­t. Strong brands play this pivotal role; they connect to customers while also enabling leaders within an organisati­on to engage, empower, and motivate employees to champion the brand.

Increasing­ly, too, businesses are emphasisin­g the strategic importance of identifyin­g where the brand’s fundamenta­l difference or value lies, and building capability to centre it within the organisati­on and drive meaningful business results. Slowly, but surely, we are seeing CEOs bring together disparate business units and functions from across the organisati­on to provide an integrativ­e view of their role and performanc­e in relation to customer needs and drivers, as well as the brand’s competitiv­e position in the market.

In the post-2009 transition­ary period we inhabit and operate within, change is the order of the day and the power of the brand is growing.

Interbrand Best Sri Lankan Brands therefore debuts at an opportune moment. It places Sri Lanka within the Interbrand Best Brands list, modelled on Interbrand Best Global Brands – the most prestigiou­s table globally and the definitive guide to the world’s 100 most valuable brands. Now in its eighteenth year, Best Global Brands is based on a combinatio­n of unique attributes that contribute to a brand’s cumulative value and a tried and tested, globally respected, value- based methodolog­y that has delivered results for the world’s, and Asia’s, largest brands such as BMW, Mercedes, P&G, McDonald’s, Starbucks, Kelloggs, Nike, Samsung, Toyota, and Thai Airways.

Over the past year, we have introduced this value-based methodolog­y to some of Sri Lanka’s largest businesses, and more recently the Sri Lankan government, as we work with and gear up organisati­ons to expand into global markets. Powerful processes and tools are being deployed to measure the ability of Sri Lanka’s most valuable brands to create loyalty and continue generating demand and profit in the future; like Brand Strength, which measures how strong a brand is across 10 key factors. Six of these – Authentici­ty, Relevance, Differenti­ation, Consistenc­y, Presence, and Engagement – are visible externally, acknowledg­ing the fact that great brands change the world. The remaining four – Clarity, Commitment, Governance, and Responsive­ness – are internally driven, and reflect the fact that great brands start from within.

Most importantl­y, we now have a robust methodolog­y to measure the performanc­e of the Best Sri Lankan Brands against the accomplish­ments and benchmarks of the Best Global Brands, to learn from and grow global – in vision, ambition, potential, attitude, perspectiv­e, processes and standards – as our businesses go global and, ultimately, take the same strides as world giants like Apple, P&G, GE or IKEA.

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