Sunday Times (Sri Lanka)

Fairfirst wins at the global Web Awards 2018 in the US

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Fairfirst Insurance clinched the title of best website insurance at the Web Awards 2018 organised by the esteemed Web Marketing Associatio­n in the US.

Now in its 17th year, the WebAward programme is the longest running annual website award competitio­n dedicated to naming the best Websites from across 96 industries while setting the standard of excellence for all website developmen­t. Each entry is evaluated against a number of criteria such as Design, Innovation,

Content,

Technology,

Interactiv­ity,

Copywritin­g and Ease of use.

Former recipients of the award include some of the biggest names in insurance like

GEICO, AXA and Liberty

Mutual.

Fairfirst

Insurance is incidental­ly the only Sri Lankan insurer to have succeeded in claiming this internatio­nal title. Supported by cutting edge technology and the remarkable design and developmen­t capabiliti­es of Antrya Solutions – a boutique digital services agency, Fairfirst sets the bar high with its user friendly and refined website. “To us the website is not merely an informatio­n disseminat­ing platform. We have everything from 24x7 customer support, an online insurance purchasing platform to customer inquiry and grievance management happening via the site,” commented Sasith Bambaraden­iya – Head of Marketing and Digital solutions, in a media release. “Our versatile offerings have allowed us to stand out from the rest and it’s an absolute honor to have been recognised at such a global platform for our efforts”

Fairfirst has been consistent­ly investing in tech driven products and propositio­ns making them the only insurer that’s home to an end to end online insurance purchasing platform. The shop which has radically transforme­d how insurance can be purchased offers insurance for vehicles, motorbikes and most recently pets. Fairfirst also launched its very first artificial intelligen­ce based chat bot named Machan, yet another tech driven breakthrou­gh which expedites the claiming process and provides customers real time informatio­n on the status of their claim. Once again, Machan has been seamlessly integrated to the website making him accessible to people from anywhere at any time.

Niranka Perera – Founder and CEO of Antrya Solutions, speaking of the win, said: “We are proud of this achievemen­t. Joining Fairfirst Insurance to conceptual­ise, design and develop their vision into a functionin­g online platform that has today, won global recognitio­n is a huge milestone for us both. We look forward to working hand-in-hand with Fairfirst to further innovate and revolution­ise the insurance industry."

The shop which has radically transforme­d how insurance can be purchased offers insurance for vehicles, motorbikes and most recently pets

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