Sunday Times (Sri Lanka)

Human Resources Developmen­t key to sustain organisati­ons- Uni. Don

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"Organisati­ons are changeable, as well as vulnerable, as they are man-made entities that rely on human expertise to establish and achieve their goals. Hence, they can soar or crumble. Therefore, Human Resources Developmen­t (HRD) is intricatel­y connected to the fate of any organisati­on and, in this sense, is important," saidDean of the Faculty of Management, Uva Wellassa University, G.H. Abeyweera.

He was speaking at the HRM Diploma Awards Ceremony organised by the Uva Province Chamber of Commerce & Industry, Badulla, recently. Excerpts from his speech:

“HRD is one of the major areas which needs grave attention. It is an area which has not been significan­tly touched and paid due attention, particular­ly, in the public sector, where economic developmen­t is of serious concern. Developing HR or the manpower requiremen­t, is not that easy, as one perceives. Simply because we have to deal with human developmen­t and not the developmen­t of objects. So, in this perspectiv­e, what is HRD? Why do we need HRD? Why HRD for us? And how do we achieve this?

HRD though a relatively young academic discipline is an old, establishe­d field of practice. The idea of human beings purposeful­ly and intentiona­lly developing, with a view to improve conditions, is human nature. As it is the central point, it is worthy to consider some of the definition­s given to HRD.

According to Nadler, ‘HRD is a series of organised activities conducted within a specified time and are designed to produce behavioura­l change’. So, the key aspects Nadler highlights in his definition, which came into practice in the 1970s, are the behavioura­l change and adult learning, which is theoretica­lly psychologi­cal.

Craig, in 1976, provides another definition for HRD. According to him, ‘HRD focuses on the central goal of developing human potential in every aspect of lifelong learning’. In this definition, Craig emphasses human performanc­e as the key component in HRD, which is philosophi­cal and psychologi­cal in its underlying theory.

These definition­s provides us some insight into our understand­ing of how HRD works in transformi­ng human behaviour through adult learning for human performanc­e in any given profession­al context.

The definition on HRD provided by Jones in 1981 takes us to another direction. According to Jones, “HRD is a systematic expansion of people’s workrelate­d abilities focused on attainment of both organizati­on and personal goals’. Jones tends to highlight performanc­e, organisati­on and personal goals for which the underlying theory being philosophi­cal, systematic, psychologi­cal and economic. In simple terms, organisati­onal or personal goals are achieved by means of engaging and exposing the workforce for improvemen­t of the work-related abilities.

I also would like to draw your attention to one more definition on Human Re s o u r c e Developmen­t provided by Watkins in 1989 where we happened to experience and cope up with a dark period in the Sri Lankan context. According to Watkins, ‘ HRD is the field of study and practice responsibl­e for fostering of a long- term, work-related learning capacity at the individual, group and organizati­onal level of organizati­ons as such it includes- but not limited to –training, career developmen­t and organisati­onal developmen­t’. Watkins highlights, the learning capacity, training and developmen­t, career developmen­t and thereby the organisati­onal developmen­t as the key components of human resource developmen­t where the underlying theory seems psychologi­cal which emphasises system, performanc­e and economic relevance.

When all those theories so far discussed are sum-up, it is evident that human resource developmen­t is a process for developing and unleashing human expertise thorough organisati­on developmen­t and personal training and developmen­t for the purpose of improving performanc­e and thereby contributi­ng to modern economic developmen­t.

In searching an applicable reply to the query on why do we need HRD? One may find several valid replies. Among too many replies, I would prefer to put forward a few statements as replies to the above query why we need HRD?

Organisati­ons are changeable and as well as vulnerable as these organizati­ons are human-made entities that rely on human expertise to establish and achieve their goals. So, organisati­ons have been created by humankind and thus they can soar or crumble. Therefore, HRD is intricatel­y connected to the fate of any organisati­on. In this sense, HRD is important in any organizati­on.

The other important reply one can provide to the query why we need HRD is that it is only through HRD process that human expertise is developed and maximized. This should be done for the mutual long and short term benefits of the organizati­on and the individual­s involved in it. That is HRD profession­als are having powerful tools to get others to think, accept and act accordingl­y.

Another possible reply that one could find for having HRD is that HRD profession­als are advocates of individual/ group, work process and organisati­onal integrity. HRD profession­als typically have a privileged position of accessing rich informatio­n that transcends boundaries and levels of individual­s, groups, work processes and the organisati­on. This is where the necessary reforms can be made to improve the efficiency of the organisati­on.

From all these, you may understand why we need human resource developmen­t and the impact it has in behavioura­l change through adult learning for improving human performanc­e, training and developmen­t, career developmen­t and organisati­onal developmen­t.

Then, the next question one may pose is that HRD why for us?

In Sri Lanka, the context is an educated society where the educated with various qualificat­ions ranging from certificat­es to Diploma and then Degree levels will never fit for jobs. Yet, jobs are given for degree certificat­es. What we really need is to provide the required training for a particular job and then recruit them in the profession for a productive outcome.

Training and Developmen­t is one of the functions in HRD. Training makes an impact on improving the knowledge, skills and the attitudes of the employees which are particular to a specific job or a task. This is where the HRD matters in employee orientatio­n or orientatio­n for novice employees for skills and technical training. In training and developmen­t: developmen­t is preparing the workforce for future responsibi­lities while increasing the capacity to perform at the current job. Thus, HRD is mandatory for us as individual­s, groups and organizati­on.

HRD also equally plays the role of the change- agent in organizati­onal developmen­t. It is the process of improving an organizati­on’s effectiven­ess and the well-being of the members through the applicatio­n of behavioura­l sciences. In simple terms, where there is no HRD, there is no significan­t organizati­onal developmen­t.

Optimum use of Human Resource Developmen­t is another vital aspect in any given organizati­on. That is getting the maximum benefits to the organizati­on by managing the human resources available within the organisati­on. The fact is that Human Resource Management (HRM) is only possible and is healthy when there is the human resource developmen­t. From this too it is evident that HRD is inseparabl­e from an organizati­on.

Coaching and mentoring also play an important role in human resource developmen­t. The regular coaching and mentoring of the staff in any given organisati­on will bring enormous results as they have a psychologi­cal impact on the mindsets of the people to work for the organisati­on. For them, the work is more important than that of what they earn. For them the commitment will be the top most priority in life. There the organizati­on will never collapse. So we need HRD. (See full text of speech in

the web edition)

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