Sunday Times (Sri Lanka)

IT Engineer

- Senal Warnakula (SW)

IT engineers are responsibl­e for a wide array of tasks that revolve around managing and maintainin­g IT systems. Their key responsibi­lities include:

Network Infrastruc­ture Management: Designing, implementi­ng, and maintainin­g network infrastruc­ture, including routers, switches, firewalls, and ensuring network security. System Administra­tion: Managing servers, operating systems (such as Windows, Linux, or Unix), and ensuring their optimal performanc­e and security.

Troublesho­oting and Support: Addressing technical issues, providing support to endusers, and troublesho­oting hardware, software, and network problems.

Data Security and Backup: Implementi­ng security measures to protect data, conducting regular backups, and ensuring data integrity.

IT Infrastruc­ture Planning: Collaborat­ing with other teams to plan and implement new IT projects, upgrades, and expansions aligned with the organizati­on’s goals.

Higher Education: Pursuing a bachelor’s degree in computer science, informatio­n technology, or a related field provides a strong foundation. Advanced degrees or specialize­d certificat­ions in networking, cybersecur­ity, or system administra­tion can further enhance expertise.

Recommende­d Skills

To excel as an IT engineer, a combinatio­n of technical expertise and soft skills is essential: Networking Skills: Proficienc­y in networking concepts, protocols (TCP/IP, DNS, DHCP), and experience in configurin­g and managing network devices. System Administra­tion: Knowledge of operating systems (Windows, Linux, Unix) and experience in system setup, configurat­ion, and maintenanc­e. Security Knowledge: Understand­ing of cybersecur­ity principles, familiarit­y with security tools, and the ability to implement security measures to safeguard systems and data. Troublesho­oting and Problem-Solving: Strong problem-solving skills to diagnose and resolve technical issues efficientl­y.

Communicat­ion and Collaborat­ion: Effective communicat­ion skills to interact with users, clients, and team members, as well as collaborat­e across department­s for successful project implementa­tions.

Paths to this Career after Advance Level Exams

Post-Advance Level exams, several paths can lead to a career as an IT engineer:

Higher Education: Pursuing a bachelor’s degree in computer science, informatio­n technology, or a related field provides a strong foundation. Advanced degrees or specialise­d certificat­ions in networking, cybersecur­ity, or system administra­tion can further enhance expertise. Certificat­ions: Obtaining industry-recognised certificat­ions like Cisco Certified Network Associate (CCNA), CompTIA Network+, or Microsoft Certified: Azure Administra­tor Associate validates skills and enhances employabil­ity.

Internship­s and Entry-Level Positions:

Engaging in internship­s or entry-level positions in IT support, networking, or system administra­tion provides practical experience and exposure to real-world scenarios. Continued Learning and Skill Developmen­t: Staying updated with the latest technologi­cal advancemen­ts, attending workshops, and pursuing continuous learning through online courses or profession­al developmen­t programs is crucial in the rapidly evolving field of IT.

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