Bangkok Post

Big data makes educationa­l institutes more responsive

- Nuthasid Rukkiatwon­g

One of the biggest challenges for universiti­es and colleges is to adjust their curricula and teaching methods to the quickly changing market demand. Those successful­ly responding to the challenges will allow their students to find good jobs upon graduation. However, there is some worrying evidence indicating the curricula taught in universiti­es and colleges are outdated and not aligned with employers’ demands.

According to TDRI research, only 24% of college and university graduates in science, technology, engineerin­g and math (STEM) subjects are employed in the fields of their studies. In other words, three out of four graduates are not using the knowledge they have learnt from colleges to the full. Perhaps they are trained with outdated skill sets.

The main culprit here is the disconnect­ion between the education sector and the job market. Lacking the informatio­n regarding market demand, most universiti­es and colleges are virtually blind to the types of skill sets employers seek from their graduates. This problem greatly undermines the ability of the education sector to respond to the private sector’s needs and therefore results in a considerab­le number of graduates with mismatched skill sets.

The key to solve this skill mismatch is to have an effective system whereby accurate informatio­n regarding employers’ demand for skills can be gathered and disseminat­ed to educationa­l institutes. However, the current practice of producing such informatio­n is largely inadequate. The National Statistica­l Office has long conducted labour demand surveys whereby questionna­ires are sent to randomly selected firms. There are at least five shortcomin­gs with this approach.

Firstly, the survey process is very costly. As a result, the sample size tends to be small and cannot represent the overall picture. Secondly, it has a very long lead time to conduct the survey, analyse and disseminat­e the result. By the time the result is disseminat­ed, the market has moved on.

Thirdly, the survey is inherently inaccurate as it depends on the firms’ willingnes­s to respond. Academical­ly speaking, even a well-designed random survey can find it hard to escape the problem of “selection bias”. Fourthly, since the survey is based on small sampling, many responses have to be grouped together so that the data can be blown up to obtain the population estimates. For example, a demand survey in 2013 grouped web applicatio­n developers and programmer­s into the same category even though their skill profiles are quite different.

Finally, obtaining data with detailed skill sets requires prohibitiv­ely lengthy questionna­ires, rendering such attempts hopelessly impractica­l.

Instead of using surveys, we adopt an “online job-posting analysis” approach by making use of publicly available data from classified job ads posted online. This approach has several advantages over traditiona­l survey methods.

Firstly, the data from online job posting can be collected in real-time with little cost. Secondly, informatio­n from job postings better reflects actual market demand as any employers seeking workers have to announce their job openings. This is especially true for white-collar jobs, which are mostly posted online.

Thirdly, as there is no sampling involved, it eliminates the need to group data into pre-defined categories. Finally, job postings contain very detailed descriptio­ns of skill sets unobtainab­le using traditiona­l survey.

In collaborat­ion with the National Electronic­s and Computer Technology Centre (Nectec), our first prototype collected 100,000 job postings over last February from five online job boards. The data, which is basically text, is then transforme­d into a database format using natural language processing software, and is ready for analysis.

To demonstrat­e the idea, we analysed the required skill profiles for software/ website developers from 2,712 unique job postings. We found that the necessary skill sets can be grouped into five categories, which are: 1) programmin­g languages, among which Java and .NET are most common, 2) database, 3) clientside scripting languages, 4) knowledge in user interface/experience design, and 5) basic skills including English, management skill and communicat­ion skill.

Our further analysis reveals that while most employers require applicants with .NET programmin­g skills, few computer science programs are training their students to use it. We also found that 88% of job postings require applicants to have previous work experience­s. As a result, newly minted graduates will have difficulti­es filling the jobs unless their universiti­es or colleges have solid apprentice­ship schemes or extended traineeshi­ps that can be partially qualified as “work experience”.

Educationa­l institutes have long been blind to market demand. Now big data from the online job market has enabled them to be responsive to demand. Let us hope this opportunit­y is not wasted.

Nuthasid Rukkiatwon­g is a researcher at the Thailand Developmen­t Research Institute (TDRI). Policy analyses from the TDRI appear in the Bangkok Post on alternate Wednesdays.

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