Oracle keys on AI, chatbots
Oracle Corporation, the US-based enterprise cloud technology firm, is more focused on chatbots, blockchain, and artificial intelligence (AI) to serve business customers’ digital transformation and to compete with cloud rival Amazon Web Services.
“Thailand is among the top 17 countries for Oracle in Asia in terms of cloud service adoption the past three years thanks to the agility of cloud technology deployment and cost savings for customers,” said Natasak Rodjanapiches, managing director of Oracle in Myanmar and Thailand.
The fast adoption of cloud services has been driven by the Thailand 4.0 initiative and digital transformation that helps businesses deploy services faster and save on technology costs by 10-40%.
Oracle’s local cloud revenue and customers doubled the past three years and Thailand is expected to maintain this momentum.
“We fully changed our business model from enterprise software provider to cloud company,” said Mr Natasak.
He said the company will introduce the world’s first autonomous database cloud, which will be 10 times faster at half the cost of its rival, Amazon Web Services’ Redshift. The database will have the ability to perform automated tuning, security patching and repair with less than 30 minutes per year of downtime.
Royce Teoh, head of digital business at Oracle Asean, said the company offers more innovative cloud services in response to customer needs in fast-growing areas such as conversation AI — chatbots that can support voice or text and are suitable for customer service and call centre functions.
The company also offers an industrialised blockchain cloud platform that will focus more on contract manufacturing and supply chain.
According to Gartner, blockchain will add US$176 billion in business value by 2025. Oracle also offers Internet of Things cloud service and AIembedded software, as well as Platform as a Service, including security monitoring.
Pasanan Chamusri, senior director for the cloud platform group at Oracle, said businesses still mostly adopt hybrid cloud models using public cloud for disaster recovery and other i nnovative technologies.
Mr Natasak said unlike its rivals, Oracle offers a complete suite of cloud products: infrastructure, platform, software and Data as a Service, all with a variety of models such as private, public and hybrid cloud.