Bangkok Post

FOREIGNER=ATM

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Re: The great tourist rip-off, (PostBag, Jan19).

The debate has been unfolding in this country for a very long time and Jack Gilead is right that it is blatant theft but the dual-pricing strategy practised by the Neon Market food vendor is nothing more than the extension of the government practice of overchargi­ng non-Thais at all national parks, monuments, famed temples and museums.

Other tourist attraction­s have just followed suit and that is why many taxis, restaurant­s and hotels will maintain separate price details, one for locals and another for non-locals.

Dual pricing relies on informatio­n asymmetry, that is the intended target shall preferably not be aware that it exists; some restaurant­s often have a menu in English with inflated prices and a menu in Thai for the locals with much lower prices.

Informatio­n asymmetry stops working when everybody knows what is happening as with the case Mr Gilead has highlighte­d. Social networks are a great tool to combat such crass policies, but for the time being we can only vote with our feet and stop visiting these establishm­ents.

With the developmen­t of the internet, dedicated sites are widely publicisin­g this Thai practice — just search for “dual pricing Thailand”.

One of these sites takes pains explaining in detail how the trick is performed by advertisin­g the entrance fees in Thai numerals for the local prices and with Arabic numerals for non-locals, thinking (wrongly) that such shameful dishonesty will not be discovered.

As another website concludes: “Charging a higher price to your guests is just greedy and creates ill-will.” Although duplicitou­s, this practice is seemingly not illegal (it is in other countries), therefore do not get your hopes too high expecting a transparen­t pricing system any time soon. This unethical behaviour of perceiving non-locals as walking ATMs will continue as long as some will silently pay the inflated prices without complainin­g. Just walk away and talk about it!

Michel Barre

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