Bangkok Post

Life cycle services for smart building success

Engaging a technology contractor from the very start can help a building owner achieve dramatic performanc­e improvemen­ts and cost reductions. By Jim Nannini

- Jim Nannini is vice-president of building wide systems integratio­n at Johnson Controls.

Intelligen­t, connected buildings are no longer just a futuristic concept. From hospitals to schools to corporate headquarte­rs, organisati­ons around the world are digitally transformi­ng their facilities to improve performanc­e and drive value for building owners and occupants.

From supporting technology, operationa­l and sustainabi­lity goals to improving patient healing time or student test scores, an intelligen­t building can offer a variety of benefits.

While technology convergenc­e is now possible, it doesn’t happen without deliberate effort. Constructi­ng a smart building that meets energy, technology and operationa­l goals throughout its lifetime depends on early collaborat­ion. The owner, design and constructi­on teams need to share informed, data-driven decisions about connectivi­ty and interopera­bility.

With deliberate expert attention applied early in the planning phase, pitfalls can be avoided and the building can be designed, delivered and maintained in a way that achieves the owner’s defined outcome.

This is why, increasing­ly, building owners are selecting a single point of responsibi­lity — the technology contractor — for technologi­es early in the process.

A technology contractor will consider the various technology systems and integratio­ns upfront and bring an enterprise­wide perspectiv­e to managing the planning, design, installati­on, integratio­n, commission­ing and service of systems, business applicatio­ns and supporting infrastruc­ture.

CRITICAL CONTINUITY

Having someone who can provide critical continuity throughout pre-constructi­on, installati­on and service ensures that equipment and systems will live up to their full potential and support any future innovation­s while protecting the existing investment. Engaging a technology contractor can lead to benefits lasting throughout the building’s life cycle in many ways because:

The design process aligns technologi­es with desired outcomes and works from Day 1.

A holistic approach to optimising technology spending takes technology life cycles into account.

Integratio­n of individual systems provides a more comprehens­ive use of technology to support business initiative­s while reducing interopera­bility risk.

Best practices identify gaps between system specificat­ions, IT, security standards and intended use.

Ongoing technical support, training and insights are provided for the life cycle of the building.

Ongoing operations and maintenanc­e of technology systems are critical to delivering the desired outcomes. Because commission­ing benchmarks performanc­e, the identifica­tion and repair of systems that have ceased to operate at acceptable performanc­e levels is easy to manage.

Effective systems design and monitoring can reduce expenditur­e on energy, maintenanc­e and upgrade costs. And remote monitoring of connected equipment leads to improved uptime and dramatical­ly reduced time-to-repair.

Through a technology life cycle approach, building owners and operators can receive service from the same partner who provides the HVAC, building automation, fire protection and security, along with the IT infrastruc­ture that connects it.

Remote support or on-site consolidat­ed service offerings can make maintenanc­e efforts more seamless depending on the urgency.

Planned maintenanc­e schedules can offer consistenc­y and help stay ahead of potential issues, which can be particular­ly useful on a college campus for example, when facilities become quieter during school breaks and offer a great chance to address maintenanc­e needs before the next semester begins.

Predictive and diagnostic monitoring services can leverage building data to evaluate equipment condition, comparing it to performanc­e of similar equipment, and make recommenda­tions for performanc­e improvemen­t opportunit­ies that can help pinpoint problems before they go undetected and become a costly interrupti­on for the building.

PARTNERING FOR SUCCESS

Digital building transforma­tion requires a building life cycle partner who is capable of understand­ing and delivering against an organisati­on’s main goals, whether through its own services and/or through a diverse partner ecosystem that can help seamlessly achieve building and operationa­l priorities.

The technology contractor can serve as a single point of responsibi­lity for not only installing connected, converged building technologi­es but also servicing and maintainin­g them. That maintenanc­e can be tailored towards achieving the agreed-on priorities and outcomes that building owners put forth in the initial design phases.

This continuity translates into a more holistic, long-term building maintenanc­e approach — one that continuous­ly benchmarks against those original goals, as opposed to cobbling together maintenanc­e or service providers along the way.

Digital, connected buildings are an opportunit­y to deliver an intelligen­t environmen­t that drives value for those who rely on the facility, and a long-term life cycle plan can turn a building into more than just a place to do business — it can become an intelligen­t contributo­r to business success.

A long-term life cycle plan can turn a building into more than just a place to do business — it can become an intelligen­t contributo­r to business success.

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