Bangkok Post

USING TECHNOLOGY TO FIGHT COVID-19

- By Suwatchai Songwanich Suwatchai Songwanich is an executive vice-president with Bangkok Bank. For more columns in this series please visit www.bangkokban­k.com

While it’s clear that the Covid-19 virus and story will not be going away for some time, the way in which people and companies are responding to the crisis is providing us with some positive outcomes and solutions that we can apply to other parts of our lives.

The use of technology for measuring and managing risk is one such area.

Some technologi­es are highly specific to the current outbreak. China’s State Council is backing a coronaviru­s app that draws on a range of data points, such as public transport records and flight bookings, to tell people if they have come close to a person known to be infected with the disease.

Artificial intelligen­ce is also being widely deployed for a range of uses, from analysing data to identifyin­g people who are not wearing face masks and issuing an announceme­nt informing them to put one on.

Drones are also being used for a wide range of applicatio­ns, such as using thermal imaging to identify people infected with the virus and safely disinfecti­ng contaminat­ed areas.

The private sector is also playing a role. Citizens have been issued with QR codes that indicate their risk level from red — requiring 14 days of quarantine — to green — can travel freely. In Hangzhou, this system is being facilitate­d through the Alipay app.

Other collaborat­ions include Didi, the ride-hailing app, which has provided data analysis and simulation­s to medical and aid organisati­ons. Tencent is using its supercompu­ters to aid researcher­s, including those at Tsinghua University and Beijing Life Sciences Institute, in their search for a vaccine.

Medical tech is playing an important role in other areas too.

Ping An Good Doctor, which provides virtual online consultati­on for patients, has reported more than 1.1 billion visits since the outbreak. Given the risk of transmissi­on between medical staff and patients, remote consultati­ons are a very useful way to reduce the need for people to come into close contact with each other.

Many people are now being required to self-quarantine and work from home. They can take advantage of platforms such as WeChat Work, Alibaba’s DingTalk and ByteDance’s Lark, which allow people to work remotely.

As is the case in other countries, the Covid-19 outbreak has increased Thai people’s awareness of public health risks. While we may be trailing China in terms of technology solutions, we still have an opportunit­y to integrate the use of quality apps and platforms into our daily risk management at work and at home.

Air pollution, notably PM2.5, across Thailand over the past couple of years has resulted in a rise in the local use of apps such as AirVisual to monitor pollution and take steps to mitigate risks, such as wearing masks.

If we can take anything positive out of the Covid-19 outbreak, it could be to learn how we can better deploy technology solutions to identify and manage ongoing and future health concerns.

 ??  ?? A thermal camera system monitors the body heat of passengers at a railway station in the South Korean city of Daegu, where dozens of Covid-19 infections have been reported.
A thermal camera system monitors the body heat of passengers at a railway station in the South Korean city of Daegu, where dozens of Covid-19 infections have been reported.

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