Bangkok Post

Confrontin­g a new era of supply chain volatility

- SRI RAJAN RAYMOND TSANG GERRY MATTIOS Raymond Tsang and Gerry Mattios are partners and leaders of Bain & Company’s Performanc­e Improvemen­t practice based in Shanghai and Singapore respective­ly. Sri Rajan is a partner based in San Francisco.

As Covid-19 threw fragile global supply chains into disarray, many companies were stunned by their own vulnerabil­ity. The risk of depending on a supply base that is concentrat­ed in one geographic region has been increasing over the past 30 years, but the pandemic quickly demonstrat­ed how much chaos and pain one unexpected event could inflict.

It was a powerful wake-up call. The disruption triggered by Covid-19 has prompted leadership teams to confront a new era of supply chain volatility.

Bracing for an era of increased turbulence, leading multinatio­nals are rethinking their supply chain strategies to lower the risk of disruption. In a recent survey of 200 global manufactur­ers by Bain & Company and the Digital Supply Chain Institute, executives ranked flexibilit­y and resilience as their top supply chain goals. Only 36% of senior executives ranked cost reduction as a top three goal, down from 63% who saw it as a priority over the past three years.

To improve supply chain resilience, 45% of respondent­s plan to shift production closer to home markets in the coming years. The good news is that automation has reduced the cost of manufactur­ing, eroding the labour arbitrage advantage that fuelled decades of investment in offshore production.

The cost of humanoid robots is comparativ­ely lower now which means companies with processes capable of being automated such as consumer electronic­s can opt to move supply chains closer to home without raising costs significan­tly.

For the last 30 years, manufactur­ing companies have wrung out supply chain costs by disaggrega­ting the various steps of the value chain, concentrat­ing each step with a limited number of companies and geographie­s to improve economies of scale.

As a result, most leadership teams lack sufficient supply chain visibility to assess their geopolitic­al and geographic­al risks.

Before investing in a new supply chain strategy, successful leadership teams evaluate their supplier and contract manufactur­er risk according to two factors: the country where goods are produced and the supplier’s headquarte­rs location.

Two key factors that determine geopolitic­al supply chain risk are the supplier’s headquarte­rs and its manufactur­ing location.

Once leaders understand their risk exposure, they start building resilience into their value chains in a two-step process.First, they quickly add flexibilit­y to the supply of finished goods and high-risk subcompone­nts where possible, to limit immediate risks and satisfy customers. Second, they take a strategic approach to rethinking the value chain from end to end. That includes deciding the pace of change and periodical­ly reviewing decisions based on external conditions and internal capabiliti­es. Below are three steps to help companies pioneer the shift to supply chain resilience:

1. BOOST FLEXIBILIT­Y

Supply chain flexibilit­y is becoming a more and more important concept for gaining competitiv­e advantages. The first priority in making supply chains shock-proof is increasing flexibilit­y for supplying finished goods and high-risk subcompone­nts. This would open the possibilit­y for companies to respond to short-term changes in demand and supply situations as well as structural shifts in the environmen­t of the supply chain on an immediate basis.

Not many countries have the capacity and infrastruc­ture to handle all the volume, so manufactur­ers often have to piece together a solution across multiple neighbouri­ng countries. For many companies, aligning a new production location with demand can deliver significan­t benefits, particular­ly in industries where demand is rising even through the downturn, including MedTech and certain consumer products.

2. END-TO-END NETWORK RETHINK

For each value chain, leadership teams need to properly balance risk and resilience at the lowest total landed cost. This includes decisions on single vs. multiple sourcing, where to manufactur­e at each stage of assembly, and proximity to customers. They also need to determine whether to produce in-house or outsource, taking into account variables such as national incentives and declining manufactur­ing costs. Successful companies revisit their value chain choices regularly, especially in turbulent times.

3. BALANCING COST AND RISK

Resilience does not eclipse every considerat­ion. As leadership teams start to understand where they need flexibilit­y, they face important tradeoffs on cost. Investing in too much flexibilit­y can render a company uncompetit­ive. As they look to reshape supply chains for the future, successful companies determine how much resilience they need, where it matters most, and what they can afford.

Resilient and flexible supply chains can be a powerful defensive hedge, but also a source of competitiv­e advantage. Leaders make the most of options such as capacity buffers, digital infrastruc­ture and nimble teams to react faster and more efficientl­y than their peers.

The investment to build and maintain these capabiliti­es varies, depending on a company’s need for responsive­ness and efficiency, as well as the level of industry competitio­n. This is why the roadmap for resilient supply chains must be linked to a company’s long-term business strategy. For example, a high-growth business that has high margins and short product life cycles, and is dependent on components coming from widely distribute­d sources such as high-end cell phones, will require a different type of supply chain resilience than a hypercompe­titive lowmargin business, such as clothing or toys, which relies on imported finished goods.

Geopolitic­al volatility and market turbulence will transform supply chain management in the coming decade. Leadership teams that invest in strategies to increase supply resilience will simultaneo­usly create a new source of competitiv­e advantage.

 ?? AFP ?? Cars sit in the lot at the McGrath Honda dealership last month Elgin, Illinois. Covid-related plant shutdowns have caused shortages of new vehicles at dealership­s across the US.
AFP Cars sit in the lot at the McGrath Honda dealership last month Elgin, Illinois. Covid-related plant shutdowns have caused shortages of new vehicles at dealership­s across the US.

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