Bangkok Post

Agency’s platform provides solutions to local bodies

- KOMSAN TORTERMVAS­ANA

The Digital Government Developmen­t Agency (DGA) is working with 56 local administra­tive organisati­ons (LAOs) to support them with digital solutions through its cloud platform to enhance their management and operations.

The 56 LAOs are the first batch of more than 7,000 tambon and provincial administra­tive organisati­ons nationwide that need digital solutions to enhance their services under the government’s local digitalisa­tion policy, according to the DGA.

The 56 LAOs are in 27 provinces across the country that recently signed a memorandum of understand­ing (MoU) for cooperatio­n with the DGA. The event was witnessed by Prime Minister’s Office Minister Anucha Nakasai.

DGA president Supot Tiarawut said the 56 LAOs are in the pilot group that will be able to handle their service systems through DGA’s cloud platform, covering one point management, electronic correspond­ence, online constructi­on permits, a system that issues certificat­es to eateries and online food collection places as well as online garbage fee payment system.

The DGA earlier worked with Mae Hia municipali­ty in Chiang Mai’s Muang district to enhance its management system and that model can be used to support other LAOs.

In another developmen­t, the DGA is preparing to host the Internatio­nal Conference on Digital Government Technology and Innovation, aiming to promote research and developmen­t for the government and public sector.

The event, which will be hosted online from Aug 30-31, is aimed at demonstrat­ing how digital technology can facilitate state services in an easier, quicker and more effective manner, Mr Supot said.

The event can be accessed through https://www.facebook.com/DGAThailan­d.

The event will be also a platform for both Thai and foreign researcher­s and academics to exchange experience­s and knowledge in digital technology and innovation in the government sector.

“The Covid-19 outbreak and subsequent lockdowns have reinforced the importance of technology in government services. Government agencies need to be prepared to deal with current and future challenges by using digital technology as a medium for agencies to work together,” Mr Supot said.

The developmen­t of innovative technology is also a necessity because it not only provides every citizen quick and convenient access to government services but also helps with big data collection and analysis.

The system also links the government and private sector to ensure the national data collected is complete, accurate and updated in real-time.

“This internatio­nal conference is a platform for presenting academic and research reports to build cooperatio­n between Thailand and other countries.”

The research focus of the event covers five areas: Technology for Public Sector, Agricultur­e and Sustainabi­lity, Services and Welfare, Small and Medium-sized Enterprise­s and Smart Education.

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