Rotana promises guests a ‘safe space’

UAE HOTEL COMPANY ROTANA is promising guests peace of mind from check-in to check-out with the launch of its new ‘Rotana Safe Space’ health and safety programme.

The initiative focuses on what its customers now value most – a contactless hospitality experience, using tools such as the Rotana app, as well as significantly enhanced cleaning and disinfection practices certified by leading water, hygiene and energy technologies and services provider, Ecolab.

The hospitality firm, which operates 69 properties across the Middle East, Africa, Eastern Europe and Turkey, has also partnered with SGS, the world’s leading inspection, testing, verification and certification company, to monitor and verify cleanliness and hygiene measures.

Bolstered room-cleaning procedures that come with an ‘Unlock your Safe Space’ assurance, are a focal point of the Rotana Safe Space programme and range from full disinfection processes using intense aerosol methods to strict chemical and thermal treatments for bed and bath linens.

Rotana has also rolled out a host of contactless services, from online check-in, check-out, menus and restaurant bookings, to grab-and-go packaged food options and flexible room-cleaning options to make guests feel as comfortable as possible.