How AI is driving Dubai’s future
HOW IS DUBAI HARNESSING ARTIFICIAL INTELLIGENCE IN ITS TRANSPORT AND MOBILITY SECTOR? HERE’S AN IN-DEPTH LOOK
Artificial Intelligence (AI) is the new catch phrase at most government departments in the UAE and Dubai’s Roads and Transport Authority (RTA) seems to be driving the movement.
From customer service and feedback management to drivers’ training and mass transit, AI is at the heart of Dubai’s expanding mobility sector.
Long before the phrase entered the common parlance, Dubai Metro hit the tracks as the world’s longest driverless train network, driven by artificial intelligence.
The RTA now aims to make AI its primary focus, looking to have one in four public transport journeys driverless by 2030, besides employing AI in pedestrian crossings, driver training, monitoring of drivers as well as communication.
According to Mohammad Al Khayyat, RTA’s Director of Smart Services, “RTA aspires to implement AI in many focus areas to deliver value to its core business as well as corporate aspects. These areas include traffic management, getting around Dubai, customer experience, cognitive licensing services, safety and, security, crisis management, intelligent administration, asset management, knowledge and innovation management.”