There are pros and cons to such a service
Having someone who can talk on your behalf, every now and then, is needed, especially if you are to speak to a difficult person or people who don’t accept differing opinions and perspectives, especially at work. That person can communicate your desire to leave your job, negotiate more benefits or a pay rise. It is all about having to depend on someone who is well-informed about the laws and policy and can easily pressure the company to argue your side or provide what you ask for. However, hiring an expert to find the solution can have a lower chance of getting the desired solution. I would prefer to consult a company on employee rights.
Also, if you are unhappy with your work environment, quit! The reason we work abroad is for our bread and butter.
From Ms Karen An De Guzman
Office manager working in Dubai