Mohammad: No excuses, deliver only best services

His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, instructed government bodies to accelerate work and intensify efforts to achieve better results in the upcoming editions of the global star rating system.

“We want government bodies to provide the best services in the world. This is what we strive for, and hence we will not accept any hesitation, delay or excuses that hinder achieving our aims,” Shaikh Mohammad said. “All government entities are required to step up efforts that support the implementation of our national agenda and give a boost to the UAE’s drive towards the future which we aspire for,” he added.

Shaikh Mohammad made these remarks as he approved the results of the global star rating system involving 167 customer happiness centres from 20 federal bodies.

Seven customer happiness centres in four federal entities received five-star ratings. They are the Federal Authority for Identity and Citizenship (FAIC) - Rashidiya Registration Centre, FAIC - Al Barsha Registration Centre, FAIC – Umm Al Quwain Registration Centre, FAICRas Al Khaimah Registration Centre, Shaikh Zayed Housing Programme - Main Office in Dubai, Ministry of Interior Traffic Service Centre in Fujairah, and the Federal Electricity and Water Authority – Dibba Al Fujairah Centre.