Dubai cuts down on ‘cold calls’ in property sales, rentals

New ‘Green List’ launched to filter out bogus brokers

Dubai Land Department has launched its ‘Green List’ initiative aimed at cutting out all unwanted communications between property owners and brokers. This new service will “minimise” unwanted communications and ensure owners are contacted by genuine brokers, officials said.

The project also seeks to reduce real estate violations related to direct marketing, as it opens additional channels for real estate companies.

Property owners are required to register and be available for communication with brokers and to assist them in selling or renting out their properties. The owners can opt to deactivate their accounts anytime they want.

Transparent channel

The Green List will also reduce the number of complaints against some real estate brokers who reach out to owners without their consent.

“It provides a transparent communication channel to enhance relations between both parties,” said Ali Abdulla Al Ali, Director of the Real Estate Licensing Department at the Real Estate Regulatory Agency.

“We hope that this project will help stimulate real estate transactions and enable the investor and the owner to make real estate transactions decisions through an integrated set of digital procedures.”

Property owners are required to register and be available for communication with brokers. The property owners can opt to deactivate their accounts anytime they want.