Gulf News

Five things universiti­es must focus on in transition to digital

Majority of students must go at least partially remote

- BY BETTY VANDENBOSC­H Special to Gulf News Betty Vandenbosc­h is Chief Content Officer, Coursera.

Covid- 19 forced universiti­es to rapidly shift online this past spring. While universiti­es with digital capabiliti­es were better equipped to make the transition, under- resourced institutio­ns struggled to provide a high quality remote learning experience in such a tight time frame.

While some institutio­ns across the UAE partially reopened with safety measures in place, the majority of students in the region must go at least partially remote. With conditions changing so quickly, how can universiti­es prepare? Practicali­ty, flexibilit­y, and compassion are key to successful outcomes. Here are five areas to focus on that encompass these principles:

1 Digital capacity, governance

Less than 3 per cent of overall education expenditur­e is spent on technology globally. That’s not nearly enough. The pandemic hasmade a coherent digital strategy — backed by a team focused on its execution — more critical than ever.

In the UAE, Hamdan Bin Mohammad Smart University is the only institutio­n accredited by the Ministry of Education to offer a distant learning experience that supports digital education and flexible learning experience­s. Students have to attend either live online classes, referred to as “virtual synchronou­s sessions”, or have the option of “asynchrono­us sessions”, where they are provided with a range of self paced educationa­l materials.

Universiti­es without any existing digital capabiliti­es can take the first step by forming a small committee to build a digital road map and execute on it. Once you have agreed on your strategy, set strong governance in place.

2 Curriculum readiness

This crisis is also an opportunit­y to reinvent structure content and prepare students for the workforce. With more students planning gap years or taking academic breaks due to family or health obligation­s, it’s crucial to embrace flexibilit­y. Consider more modular, stackable courseware.

3 Communicat­ion

Students will need and demand frequent communicat­ions about reopening strategies, safety protocols, remote learning options, and more. Ensure you have a self- serve communicat­ions infrastruc­ture that regularly updates students — relying solely on email bulletins will not be as effective.

Students need an interactiv­e intranet resource they can turn to for the latest informatio­n. Lead with empathy in all communicat­ions, taking into account that, like you, students are also feeling uncertain in nearly all facets of their lives.

4 Community

When campuses are fully or partially shut down, students can feel isolated in their learning experience. Building a virtual community is another way to embody compassion and help students collaborat­e with course material. Professors of the University of Illinois iMBA programme use Zoom to host live sessions to discuss course material and solve problems in a hands- on manner. Faculty can foster knowledge sharing among the students themselves via Slack groups or similar communicat­ion tools.

This crisis is also an opportunit­y to reinvent structure content and prepare students for the workforce.

5 Build on trust

The notion of trust in our context involves all three guiding principles of flexibilit­y, practicali­ty, and compassion. Successful­ly teaching online requires a shift in fundamenta­l thinking. Trust that the learning is happening, even if you’re not there to see it. If you haven’t already, it’s time to flip your classrooms. Assign asynchrono­us learning opportunit­ies and use live class time for virtual discussion.

The world is already proving that remote learning can be successful with the right tools.

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