MoHRE forum draws 8,200 participants

45 virtual sessions clarify Emiratisation, labour relations and ministry’s services

The Customer First Forum’s virtual sessions aims to respond to queries of employers and employees in the private sector.

The Ministry of Human Resources and Emiratisation (MoHRE) has announced that the number of participants in the Customer First Forum has reached over 8,200 participants across its 45 sessions held as part of the initiative since its launch in October 2022.

The forum’s virtual sessions aim to respond to queries of the employers and the employees in the private sector, besides assisting the UAE nationals seeking employment on issues related to Emiratisation, labour market legislation, and procedures for benefiting from the Ministry’s services. The sessions also seek feedback and suggestions from all parties involved.

Emiratisation levels

The forum’s 45 sessions discussed the Cabinet’s resolution to raise Emiratisation levels of skilled jobs by 2 per cent annually in establishments with 50 or more employees effective 2022, and increase the Emiratisation levels to 10 per cent by the end of 2026, as well as financial contributions imposed on establishments for failing to achieve these targets.

The sessions also discussed the Nafis programme and support packages and incentives for establishments that train and employ Emiratis in line with the objectives of the programme, including joining the Emiratisation Partners Club, which entitles companies to up to 80 per cent discounts for availing the ministry’s services.

Wage Protection System

The forum addressed the regulations of the Wage Protection System, self-assessment for establishments, and the ministerial resolutions regulating the Federal Decree Law No. 33 on the regulation of labour relations and the Federal Decree Law No. 9 on domestic workers, as well as the unemployment insurance scheme’s benefits and procedures, and support mechanisms for SMEs, in addition to procedures for submitting labour complaints.