Boot camps for Dubai officials to boost government services
MBRSG PROGRAMME COVERS LEADERSHIP SKILLS, USE OF NEW TECHNOLOGY
Senior officials of various Dubai government departments recently participated in two retreats at a luxury resort in Ras Al Khaimah. However, these were no ordinary weekend getaways.
A strategic endeavour to enhance their leadership skills and capabilities in public service delivery, the ultimate beneficiaries of the initiative will be the residents of Dubai.
From improving digital health applications to enhancing chat bots for higher quality responses on government apps and websites, the ripple effects of the boot camps’ outcomes will improve lives in many ways.
Executive Leadership Boot Camp aims to upgrade skills
The new initiative called The Executive Leadership Boot Camp was organised by the Mohammed Bin Rashid School of Government (MBRSG).
It was held in two sessions — the first on May 17-19 and the second on May 24-26.
Officials from various entities such as the Roads and Transport Authority, Dubai Courts, Dubai Municipality, Dubai Corporation for Ambulance Services, Federal Authority for Nuclear Regulation — Dubai, Financial Audit Authority - Dubai, Dubai Women Establishment and Emirates International Accreditation Centre participated.
The boot camp covered authentic leadership, global economic trends and their impact on Dubai’s economy, and AI and new technologies.
Dubai government has always been agile, focusing on training and upgrading the skills of all of its staff members.”
Prof Raed Awamleh | Dean of MBRSG
The ultimate beneficiaries of the bootcamps are the residents of Dubai as they seek to enhance capabilities of Dubai officials in serving the public.
New generation training
In an exclusive interview with Gulf News, Prof Raed Awamleh, Dean of MBRSG, said:“The Dubai Government has always been agile, focusing on training and upgrading the skills of all of its staff members. So, it’s not really a surprise that they have responded really well to our programme and sponsored a number of leaders to engage in our boot camp.”
Three main topics
The boot camp covered three main topics. The first was authentic leadership, emphasising the need for leaders to be genuine and find their own voice. The second topic focused on the world and Dubai economy, discussing global economic trends, geopolitical factors, and their impact on Dubai’s economy. Leaders were encouraged to understand and leverage these changes to ensure the prosperity and development of Dubai.
The third topic centred around artificial intelligence (AI) and new technologies. The discussions explored how these technologies are transforming the world and their implications for governments.
Officials also discussed the future of health applications, which can revolutionise health care by providing personalised solutions based on individual data and raising awareness about health conditions. Through group projects and practical outcomes, officials acquired valuable insights and ideas for enhancing their work environment.
Improved services
With the flexibility and autonomy to make decisions, improve processes, and foster innovation, the officials, on returning to their offices, will identify areas for improvement and put into action what they have learned, thereby creating a cycle of continuous improvement and growth.
The skills acquired will be integrated into daily operations, leading to ongoing benefits for residents. This initiative aligns with the government’s commitment to delivering excellence and ensuring the prosperity and development of Dubai.