New benefits for nol card users in Dubai

RTA awards Dh350m contract to create wallet account-based ticketing system

Nol card users in Dubai can expect a host of new benefits with their tickets. Reason: The Roads and Transport Authority (RTA) has awarded a Dh350 million contract to upgrade the existing nol card-based ticketing system to a central wallet account-based ticketing system.

What this will mean is that the new system will have several innovative features such as supporting trip planning, booking and pre-payment through smart channels.

Mattar Al Tayer, directorgeneral and chairman of the Board of Executive Directors of RTA, said: “It offers integrated packages encompassing a diverse array of services, coupled with the issuance of family and group tickets.

New features

“Additionally, the system incorporates payment through smart devices and leverages artificial intelligence technologies, such as facial recognition. It provides direct access to information such as account balances, travel history, ticket pricing, and fare calculations. It enables users to easily manage their accounts, and handle issues related to lost cards.”

In terms of electronic security, the new system links all issued cards to individual customer accounts as well as to accounts belonging to companies and multi-user entities.

“This integration enhances the security of personal and customer data, ensuring privacy protection,” Al Tayer said.

The system addresses the needs of public transport network operators and supports RTA’s plans to integrate public transport modes with the payment systems operated by the private sector.

Al Tayer said that the digital payment system will provide better data utilisation and analysis based on a myriad of data points, encompassing details like the origins and destinations of trips.