Always prepared for emergencies

While National Ambulance is always ready to respond, the people we serve can also play a role in ensuring the best possible outcomes.” Ahmed Saleh Al Hajeri, National Ambulance Deputy CEO

Last year in October, the National Ambulance launched the first in a series of videos aimed at raising public awareness on the most effective way to use the emergency ambulance service.

It posted three videos on social platforms to help inform people about how to minimise delays and save lives.

The first video focused on the role road users can play in ensuring their behaviour does not hinder an ambulance at a motor vehicle accident.

National Ambulance Deputy CEO Ahmed Saleh Al Hajeri said: “While National Ambulance is always ready to respond, the people we serve can also play a role in ensuring the best possible outcomes.” Two other videos covered the responsible use of the 998 number and what callers need to know about dealing with an emergency situation. “The three videos contain very practical tips on actions everybody and anybody should take. I would urge everyone in the community to watch the films and be prepared to act when needed,” Al Hajeri said.

Besides using the 998 emergency ambulance call number when encountering an emergency, people in the Northern Emirates can directly contact National Ambulance Communications Centre through the NA 998 App. Trained staff will be able to respond and dispatch an ambulance directly to the scene through GPS tracking.

National Ambulance provides round-the-clock, rapid pre-hospital emergency response to patients across the Northern Emirates. Its primary task is to handle public medical emergency response and provide the highest levels of prehospital care to citizens and residents across the emirates of Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.