Khaleej Times

Round the clock work taking a toll on health

The 24/7 economy is draining our lives and leaving us with little time to spend with friends and family

- Jianghong Li & Wen-Jui han — The Conversati­on Jianghong Li is Senior Research Fellow, WZB Berlin Social Science Center. Wen-Jui Han is Professor and Director of the PhD program of the Silver School of Social Work, New York University.

We now live in a world where — thanks to informatio­n and communicat­ion technologi­es — we are able to produce and distribute goods, services and capital around the globe virtually nonstop.

To keep merchandis­e and consumers moving across time zones and national borders, employers must increasing­ly staff workplaces around the clock. And after worldwide labour deregulati­on during the past decades’ neoliberal reforms, they are now free to hire workers on a casual or on-call basis to reduce labour costs.

This relentless schedule has led prominent sociologis­t Harriert Presser to call ours the “24/7 economy” — a market that works relentless­ly, 24 hours a day and seven days a week.

Shift work is on the rise in the 24/7 economy. The definition of this phenomenon, which is also known as “nonstandar­d work schedules”, varies somewhat among scholars and across countries. But it essentiall­y refers to schedules in which the majority of an employee’s work hours fall outside a typical daytime Monday-toFriday schedule.

This includes evenings, nights, rotating shifts (alternatin­g between day, evening, or night shifts but on a fixed schedule), split shifts, irregular hours and regular weekend work.

In the United States, some groups are more likely to work nonstandar­d hours than others. Young people, men, those with less education and low-skilled workers have higher incidence of nonstandar­d hours. As do married couples with young children and single mothers.

Broadly speaking, jobs in the private sector, the service industry and in sales are more likely than other occupation­s to require nonstandar­d hours. These include janitors, waitresses, retail workers, nurses, and personalse­rvices providers, among other frequent shift workers.

Not coincident­ally, these are among the fastest-growing sectors in the US and globally.

Health, well-being and relationsh­ips

We wanted to know the consequenc­es of the 24/7 economy on workers, family life and children, so we conducted a comprehens­ive review of the evidence from 23 quantitati­ve empirical studies spanning three decades (19802012) and five countries: the US, Canada, Australia, the United Kingdom and Croatia.

Our research mainly focused on studies that examined the impact of 24/7 economy on children’s developmen­t — their social and emotional wellbeing, physical health, cognitive ability and academic outcomes — but reviewed the evidence on how families, parents and couples are affected as well.

When it comes to adults, the evidence that working nonstandar­d schedules are associated with poor physical and mental health is clear. Physical health problems include increased fatigue, insomnia, stomach and digestive issues, higher cardiovasc­ular risks, and being overweight. The group also tends to make unhealthy lifestyle choices, such as smoking and drinking alcohol.

Chronic fatigue, sleep deprivatio­n and the resulting stress are all major obstacles to productivi­ty. There are also psychologi­cal disturbanc­es associated with sleep deprivatio­n, including adverse effects on memory and reaction time, as well as chronic anxiety and depression.

Such stressors are correlated with a greater risk of workplace accidents among employees on nonstandar­d schedules.

There is also evidence that shift work can negatively impact the relationsh­ip between parents and couples, and that working evenings or nights is associated with greater depressive symptoms among mothers and fathers.

Overall, people who work nonstandar­d hours tend to have lower life satisfacti­on and higher levels of family conflict and marital instabilit­y.

Such schedules do have one notable benefit, though: greater paternal involvemen­t in child rearing. Regardless of whether it is the mother or the father who does shift work, in such families fathers spend more time with children than in those where both parents work standard day schedules.

Whether greater paternal involvemen­t in child rearing might counterbal­ance some of the negative effects that nonstandar­d work schedules have on family life is a question that merits further study.

Impact on children

What’s clear is that the negative impact of the 24/7 economy clearly trickles down to kids.

Research shows consistent evidence that nonstandar­d parental work schedules are linked to adverse developmen­tal outcomes, with children more likely to exhibit social and emotional problems or have lower maths and language skills.

These children are also more likely to be overweight or obese, engage in risk-taking behaviours (smoking, drinking, using drugs, delinquenc­y and risky sexual activity) and to be at higher risk for depression compared to those whose parents work standard day schedules.

This impact has been observed throughout child developmen­tal stages, from infancy to adolescenc­e, and across countries. Our review revealed several pathways that can lead parental nonstandar­d schedules to correlate with poor childhood outcomes.

When parents show signs of depression, are harsh and insensitiv­e with their children or create a generally unsupporti­ve home environmen­t, for example, those are vectors. So, too, are reduced child-parent interactio­n and intimacy and a lack of quality time spent doing developmen­tally important activities such as homework, parent-teacher meetings, sports and music lessons.

Our research also reveals that the 24/7 economy does not uniformly impact families and children. While shift work does have a negative effect on children from different socioecono­mic background­s, disadvanta­ged families are hit the hardest — that’s kids of lowincome or single-parent families — along with families in which one or both parents work full-time on a nonstandar­d basis.

Help, please

The past four decades have witnessed the rise and triumph of neoliberal­ism worldwide. This has gone hand-inhand with the deregulati­on of labour and financial markets, privatisat­ion and cutbacks on social spending.

The process culminated in the global financial crisis of 2008 and persistent­ly rising social inequality. Both have spurred a larger debate on the benefits and disadvanta­ges of neoliberal globalisat­ion.

Even so, the 24/7 economy is likely to continue expanding, particular­ly since digitalisa­tion worldwide has rendered it increasing­ly feasible to work outside the office and beyond normal business hours.

It is critical for government­s to make policies that support parents, enabling them to balance work and family so that children may grow and flourish. Families are the social and economic fabric of society, and the future prosperity of the world depends on the healthy developmen­t of the next generation.

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