Khaleej Times

Smart dispensati­on of medicines in Dubai

- Staff Reporter asmaalizai­n@khaleejtim­es.com

dubai — The Dubai Health Authority’s (DHA) pharmaceut­ical services department has announced the adoption of a smart system that monitors the cold chain of pharmaceut­icals to preserve the quality and safety of medication.

Dr Ali Al Sayed, director of the pharmaceut­ical services department at the DHA, explained that the monitoring of cold chain especially when it comes to medication is considered one of the most important global issues and one of the biggest challenges that internatio­nal health organisati­ons face as it directly affects the quality, safety and the effectiven­ess of the medication.

“After conducting a series of studies on internatio­nal practices in the field of smart medication management systems, the pharmaceut­ical services department adopted an internatio­naln standard smart system that monitors and tracks the temperatur­es of medication through the installati­on of smart devices and tablets that can be controlled and tracked electronic­ally.

“These systems aim to guarantee a continuous cold chain, which will maintain the quality and safety of pharmaceut­ical medication. We have adopted the system with the support and guidance of Humaid Al Qatami, chairman of the board and director general of DHA,” said Dr Sayed.

Tablets will send alerts

Dr Sayed said that the smart system adopted by the DHA includes computer tablets incorporat­ed with the medical refrigerat­ors and refrigerat­or rooms. These tablets will register and document the temperatur­e automatica­lly and they will display the data in a graph format that shows the correct temperatur­e limits and documents them.

“The tablets will also send alerts through text messages and emails in the case that the temperatur­e exceeded the required limit. It will provide electronic reports regarding the medical storage and safety of the medication.

It will provide electronic reports regarding the medical storage and safety of the medication. These systems can also be controlled electronic­ally through their own website.” Dr Ali Al Sayed, director, pharmaceut­ical services depart, DHA

These systems can also becontroll­ed electronic­ally through their own website,” he said.

Dr Sayed added that small smart technology will document the temperatur­e while transporti­ng the medication from the storage to the pharmacies.

“These small smart devices are connected to the computer and display in graph form the temperatur­es the medication was subjected to through the transporta­tion process.

“The system was implemente­d by the authority to maintain patient’s safety and achieve customer satisfacti­on as these systems preserve the safety of the medication by tracking and controllin­g the temperatur­e the medication is subjected to throughout the transporta­tion process until the medication reaches the patient.”

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