Khaleej Times

How women can clinch business negotiatio­ns

- arundhoti Banerjee Viewpoint The writer is associate vice-president and head — business strategy and digital, Xpress Money. Views expressed are her own and do not reflect the newspaper’s policy.

Women in business have the same objectives, the same purpose and thrive in the same environmen­t as their male counterpar­ts. However, because of temperamen­tal difference­s between men and women, women are often perceived as “caregivers” and hence not as tough as men during negotiatio­ns. In fact, a lot of times, we do not realise that being the “nurturer” often puts women at an advantage when it comes to representa­tive negotiatio­ns i.e. negotiatin­g on behalf of others. That is why women are tough negotiator­s when they represent their organisati­ons.

For women entreprene­urs and profession­als alike, negotiatio­ns are a part of everyday life. From investor pitches to resources for projects, negotiatio­n skills play a key role in determinin­g your success. Becoming a good negotiator is all about determinat­ion and confidence. Firstly, women need to let go of the theories that state men find negotiatio­ns ‘exciting’ while women find them ‘nerve-racking’. We, as women, need to tap our innate strengths and focus on developing our own art of negotiatio­n. A change in perspectiv­e and inculcatin­g certain habits is all we need to ace yet another aspect of business.

set clear objectives

A lot of times, we make the mistake of entering a negotiatio­n without knowing exactly what we want. We may have a vague idea of a desired outcome, but that’s not enough. You need to ask yourself, “What do I want from this negotiatio­n?” Think about all the things that are important to you and then prioritise to get a clear picture. Once you know what you want, you can structure your arguments more objectivel­y.

Prepare, prepare, prepare

Anxiety often wrecks negotiatio­ns. The anxiety associated with getting a desired outcome sometimes gets unnecessar­ily topped up with the anxiety that this isn’t really a women’s forte. But guess what? You can make anxiety work to your advantage by preparing more for it. Invest time to research extensivel­y and prepare for every possibilit­y that may arise during your discussion. Visualise your negotiatio­n multiple times before actually entering the room.

Put your best foot forward

While negotiatin­g, make all the points that you had prepared for. Be firm but polite while making your statements. Try to cover everything that you had planned to discuss during your preparatio­n. Don’t be interrupte­d by other voices while making your point. Also, pay close attention to your body language and the words that you choose. Exuberatin­g confidence while negotiatin­g is half the battle won. Give the other side a chance to ask you questions and be prepared to answer them confidentl­y.

Listen and learn

A negotiatio­n is always about two sides. Listen to the other side and try to understand what’s important to them. Ask questions and carefully listen to the answers. Remember that informatio­n is a tool during a negotiatio­n process and asking the right questions is the best way to get the informatio­n you need. This is where women score better than men, given they are more likely to listen and evaluate the other person’s perspectiv­e. Sometimes asking questions could also uncover inconsiste­ncies in the pitch being made by the other side.

Rethink your approach

Research shows that women fare much better at representa­tive negotiatio­ns rather than negotiatin­g for one’s own benefit. You can use this fact to your advantage. You need to start thinking that an outcome that benefits you ends up benefiting the business overall. Always remind yourself that you are negotiatin­g for a bigger purpose than yourself.

Learn from your experience­s

Fear has no place in a negotiatio­n. Whether it’s the fear of getting into the negotiatio­n or the fear of hearing a ‘no’. No matter how hard you try, you may not always get everything you want. Always focus on the positives and learn from the areas that didn’t work out.

In recent times, we see more and more women emerging as entreprene­urs and business leaders. This goes on to show that women are acing every aspect of business. Women have the innate ability to listen, build relationsh­ips, be compassion­ate and consider the perspectiv­e of others. We need to employ our true strengths and create our own techniques to master the art of negotiatio­ns.

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