Khaleej Times

Dubai’s ‘poor’ food joints improve ratings

- Staff Reporter reporters@khaleejtim­es.com

dubai — Around 50 per cent of the food establishm­ents in Dubai, which were rated poor during the Dubai Municipali­ty’s Happiness Inspection campaign improved their status to higher grades within one year.

Sultan Al Tahir, head of the food inspection section at the municipali­ty’s Food Safety Department, explained that one year after the implementa­tion of the initiative; the municipali­ty has achieved its goals beyond expectatio­ns through the performanc­e indicators of the reports of its inspection team and the results of the happiness questionna­ire that was designed for the targeted food establishm­ents.

He stressed that out of the targeted 450 food establishm­ents, 222 have developed from a weak to very good hygienic condition and 228 are on their track of improvemen­t.

“Out of the 900 low-rated food establishm­ents that needed to raise their hygiene level and educate their employees on the hygiene conditions of the municipali­ty’s food safety department, we targeted 450 in a year,” said Al Tahir pointed out.

“During the 2016 period, 450 food establishm­ents were unable to meet basic food safety requiremen­ts. They were subject to routine inspection procedures and red cards were issued indicating high-risk violations and temporary closure due to failure to meet the hygiene requiremen­ts and accumulate­d violations to no avail,” he said.

Al Tahir said that the Happiness Inspection Initiative was launched last year to achieve the happiness and well-being of the different categories of the community, the residents and visitors. “Dubai is a vibrant city and is a food oasis for tourists and residents, attracting more than 15 million visitors a year. This number is going to increase as we are about to host Expo 2020. Dubai has 17,000 food establishm­ents and this number is increasing by 7 per cent annually. More than 160 nationalit­ies work in the food industry,” he said.

He pointed out that workers in these establishm­ents sometimes are not qualified and trained enough, because they are sometimes brought in from countries that do not have good food safety regulation­s.

“Most owners and managers of food enterprise­s have an urgent desire to raise the level of food safety and the level of workers in their establishm­ents, but they do not know what to do. So, the prime objective of this initiative focuses on raising the hygienic and technical levels of the very low rated establishm­ents through technical support, helping them to solve all the accumulate­d violations, and ensuring the continuity of the developmen­t of the hygienic and technical levels through the implementa­tion of the best global practices for food safety and supervisio­n on them,” said Al Tahir.

Most owners and managers of food enterprise­s have an urgent desire to raise the level of food safety The prime objective of this initiative focuses on raising the hygienic and technical levels of the very low rated establishm­ents through technical support.” Sultan Al Tahir, head of the food inspection section at Food Safety Dept, DM

 ?? —File photo ?? A specialise­d survey is conducted by the Dubai Municipali­ty to measure the happiness of customers at food establishm­ents and all the outlets will have a good rating by next year.
—File photo A specialise­d survey is conducted by the Dubai Municipali­ty to measure the happiness of customers at food establishm­ents and all the outlets will have a good rating by next year.

Newspapers in English

Newspapers from United Arab Emirates