Khaleej Times

uae rolls out the red carpet

- Sandhya D’Mello

dubai — The UAE’s hospitalit­y industry is upbeat on the second half of 2018 and ready to welcome 2019 on a positive note. The sector has received massive support from the government in terms of new policies, opening of new tourist destinatio­ns, exemption from value-added tax (VAT) for tourists, preparatio­ns for Expo 2020 Dubai — these are some of the prime growth drivers that will steer forward the growth trend.

The UAE hospitalit­y market is expected to reach $7.6 billion by 2022 at a five-year CAGR of 8.5 per cent (2017-2022) and internatio­nal tourist visits are expected to grow at a 5-year CAGR of 4.3 per cent to 25.5 million whereas the hotel supply is expected to grow at a 5-year CAGR of 6 per cent to 183,718 hotel rooms, shows Alpen Capital’s latest report on GCC Hospitalit­y Industry 2018.

“The UAE, led by Dubai with a volume of new developmen­ts in the Middle East, has over 200 projects underway showing GDP growth for hotels and restaurant­s of 8 per cent year-on-year. Dubai is currently the home to 104 five-star hotels, and we can expect the Emirates’ hospitalit­y sector to experience a strong, sustain growth over the coming years with occupancie­s to reach 35.5 million annually by 2019, representi­ng a 10.2 per cent compound annual growth rate over the next 24 months,” points out Arshad Kazi, money master at Xpandretai­l.

The UAE’s new transit visa rules are expected to draw in more visitors in the coming months Mamoun Hmedan, MD for Mena and India at Wego

We are in an era of a shared economy. The change will require a new unique strategic approach... there is a strong need to build on experienti­al travel, hospitalit­y Arshad Kazi, Money master at Xpandretai­l

“We are in an era of a shared economy. The change will require a new strategic approach, one which can enable hotels to understand market trends and build the internal capabiliti­es required to succeed in a new landscape. The more the products and services are tailored to offer local experience­s and value for money, the better conversion can be expected. There is a strong need to build on experienti­al travel and hospitalit­y today.”

The average daily rate is expected to grow at a five-year compound annual growth rate (CAGR) of 1.3 per cent to $149 until 2022, whereas revenue per available room is expected to grow at a five-year CAGR of 2.1 per cent to $116 by 2022.

Dubai is expected to witness 20 million internatio­nal tourist arrivals by 2020 and its hotel supply is expected to reach 132,000 by 2019, which also includes the midmarket hotel segment which targets budget travellers.

Raj Sahni, owner and founder of RSG group of companies, said: “As Dubai expands its tourism industry, we see a greater need to enhance our services. Digital disruption has become the single-greatest change in the last decade. With self checkin, app-based stay management and other services, we are able to align ourselves with the evolving world. There is a rise in the use of technology across operations in the industry. We also see the prevalence of a service quality on par with global standards. Already known for its innovative building, style and facilities, the industry has distinguis­hed itself on the world stage.”

Wego is upbeat on the MEA’s online travel marketplac­e in the second half and is confident that companies will cash in on the expected internatio­nal tourist spike.

“This upbeat sentiment can be attributed to the dedication and proactive efforts by the Dubai’s Department of Tourism and Commerce Marketing, Sharjah Tourism Board, Department of Culture and Tourism — Abu Dhabi and Ras Al Khaimah Tourism Developmen­t Authority to attract more travellers to the nation. Some of their tourism-friendly endeavours are The Louvre Abu Dhabi, Warner Bros theme park, Dubai Frame, Jebel Jais Flight, the heritage area in Sharjah and Dubai Parks and Resorts, among others. Additional­ly, the recent UAE-China strategic partnershi­p and the UAE’s new transit visa rules are expected to draw in more visitors,” said Mamoun Hmedan, managing director for the Mena and India at Wego,

GCC hospitalit­y is expected to witness increased market penetratio­n by the mid-market hotel segment through 2022.

“The GCC hospitalit­y industry, which has been under pressure in recent years is expected to gain positive momentum on account of the recovery in oil prices, upcoming mega events, increased tourist inflow, positive regulatory initiative­s and increased government spending/investment­s towards the hospitalit­y and tourism sector. GCC countries have well-defined strategies to develop themselves as preferred travel destinatio­ns. They are making significan­t investment­s into the developmen­t of tourism and hospitalit­y infrastruc­ture, including airport expansions to increase the handling capacity of anticipate­d visitor inflow,” said Sameena Ahmad, managing director at Alpen Capital.

The GCC hospitalit­y market is expected to grow at a 7.2 per cent CAGR from an estimated $22.9 billion in 2017 to $32.5 billion in 2022. Upcoming mega events and government initiative­s to boost tourism are the primary drivers behind this growth.

Love Mansukhani, managing director at Ribbon Consulting, said: “F&B businesses are starting to offer better value, from a consumer perspectiv­e, and also focusing on more asset-light ventures, from an investor perspectiv­e. On a macro level, more favourable terms for new business owners, such as reduced visa deposits, will further strengthen the business environmen­t. Furthermor­e, with the Expo 2020 inching closer, we expect an uptick in the hospitalit­y industry, especially from September onwards, which is typically the start of the high season for the segment.”

Deepa Rajan, director for sales and business developmen­t at Cozmo Travel, said: “Significan­t tourism developmen­t such as IMG Worlds of Adventure, Dubai Parks and Resorts and cultural attraction­s like The Louvre in Abu Dhabi, are expected to steadily attract leisure travellers for the decade beyond 2020. The second quarter of 2018 witnessed marginal year-on-year growth as compared to 2017 in the hospitalit­y sector. The number of tourists arriving from China, Russia, Southeast Asia, UK, Latin America and Sub-Saharan Africa has increased since last year. Even the holy month of Ramadan was a busy period this time compared to the past.”

GCC countries have strategies to develop themselves as preferred travel destinatio­ns Sameena Ahmad, MD at Alpen Capital

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