Khaleej Times

IPhones do not listen to users: Apple

- David Shepardson and Stephen Nellis

san francisco — Apple told US lawmakers on Tuesday that its iPhones do not listen to users without their consent and do not allow third-party apps to do so either, after lawmakers asked the company if its devices were invading users’ privacy.

Representa­tives Greg Walden, Marsha Blackburn, Gregg Harper and Robert Latta wrote to Apple’s chief executive Tim Cook and Alphabet chief executive Larry Page in July, citing concerns about reports that smartphone­s could “collect ‘non-triggered’ audio data from users’ conversati­ons near a smartphone in order to hear a ‘trigger’ phrase, such as ‘Okay Google’ or ‘Hey Siri.’”

In a letter to Walden, Apple said iPhones do not record audio while listening for Siri wake-up commands and Siri does not share spoken words. Apple said it requires users to explicitly approve microphone access and that apps must display a clear signal that they are listening.

The letters, in which lawmakers cited reports suggesting third-party applicatio­ns had access to and used ‘non-triggered’ data without users’ knowledge, followed congressio­nal hearings in April into Facebook’s privacy practices, which included testimony by its CEO Mark Zuckerberg.

A spokeswoma­n for the Republican majority on the House Energy and Commerce Committee said “both companies have been cooperativ­e thus far. The Committee looks forward to reviewing and analysing the responses as we consider next steps.”

Apple wrote that it had removed apps from its App Store over privacy violations but declined to say whether it had ever banned a developer. It also said it was up to developers to notify users when an app was removed for privacy reasons.

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