Rental registration services in Capital now fully online

abu dhabi — All tenancy contract registrations in Abu Dhabi can now be conducted online, the Department of Urban Planning and Municipalities has announced.

The technology committee of the department said it has completed the digital transformation plan of tenancy contracts registration services and has become 100 per cent digital. Lessors can complete all lease registration processes via the Smart Hub platform without having to visit any of the traditional customer service centres.

The committee called on all companies, corporates and individuals to register and open their accounts on the platform so they can avail of the numerous digital services offered by the department to its customers, including registration services for rental contracts.

Salama Al Dhahri, project manager, said the new digital rental registration services include — listing of leasable property units, registration of leasable properties, property transfer agreement, renewal of property management agreement, amendment of property management agreement, cancellation of lease agreement, signing-off of lease agreement, termination of lease (court order), registration of new lease agreement, among others.

All the procedures for the lessor in five stages — activating the use

of Tawtheeq account, listing of property, registering the property, making property management ownership contract, and starting the issuing of the contracts — can be done online without having to visit municipal centres. The lessor can link his account to a representative to carry out these actions on his behalf through the system.

“The tenancy contracts registration system in Abu Dhabi is directly linked to the Department of Economic Development and the distribution companies (water and electricity) in Abu Dhabi and Al Ain. The customer just needs to activate his account in the system; which saves time and effort on the lessor and the tenant by using this developed online system.

“The site also provides premium services for the lessor and the tenant, such as updating, linking and verification of the account’s smart pass log-in, and the client will receive the contract link through a text message. The system will send the contract data to distribution and economic development companies directly, and issue reports of registered properties and the contract data on each property. It will verify the validity of the contract and avoid counterfeit contracts, registering the data of the tenants and the residents without requiring the to submit identity cards, attend in person, or be in the UAE”, added Al Dhaheri.

“Tenants, leasing companies and the heirs can now issue a property management contract in less than five minutes through the Abu Dhabi Rental Registration Office.”

Tenants, leasing companies and the heirs can now issue a property management contract in less than five minutes through the Abu Dhabi Rental Registration Office.” Salama Al Dhahri, project manager, Department of Urban Planning and Municipalities