Sharjah cops respond to 3.97m emergency calls

sharjah — Over 98 per cent of Sharjah residents feel safe and secure, thanks to the Sharjah Police who have been “striving to achieve social security in the emirate”.

Major-General Saif Al Zari Al Shamsi, Commander-in-Chief of the Sharjah Police, said their efforts were aligned with the Ministry of Interior’s (MoI) objective of making the UAE the safest country in the world.

“Serious crimes have decreased by 58 per cent and drug crimes by 61 per cent in Sharjah. This can be attributed to the intensified police presence in areas that earlier had high crime rates.”

Brigadier-General Abdullah Mubarak bin Amer, deputy commander-in chief of the Sharjah Police, said: “In emergency situations, Sharjah residents received help from the police in a standard response time of 9.6 minutes. Urgent intervention was provided by the Sharjah Police in 3.97 million calls, out of over 240 million calls received over the 999 and 901 hotlines.”

Brig-Gen Amer added that the Sharjah Police achieved a 96.6 per cent increase in customer satisfaction, among residents and visitors who required police services. “A total of 5,120 senior citizens and people with determination were also transported to the hospitals.” Besides ensuring that emergencies are responded to and residents feel secure, the Sharjah Police also managed to “resolve 6,210 cases and repay Dh313.2 million to creditors as part of ‘Reconciliation to solve disputes’ initiative in 2018”, the officer said.

Dr Khalifa Kalender, director of the police stations department at Sharjah Police general headquarters, said the reconciliation initiative had achieved its goals.

“As part of the initiative, Al Buhaira, Al Gharb and Hira police stations resolved 5,167 disputes in 2016. In 2017, these police stations resolved 6,923 cases, restoring Dh347.8 million to complainants.

“The initiative helped solve financial disputes and reduce bounced cheque cases. It also contributed to reducing files referred to the public prosecution and courts,” he added.

A decrease in crime rates has been recorded and this can be attributed to the intensified police presence in areas that earlier had high crime rates.”

Maj-Gen Saif Al Zari Al Shamsi, Commander-in-Chief, Sharjah Police