Khaleej Times

Workplace stress high in UAE, finds study

- Asma Ali Zain asmaalizai­n@khaleejtim­es.com

It is important to shape an environmen­t where employees feel free to talk about anxiety in the workplace, rather than seeing it as a taboo.”

dubai — Workplace stress, which impacts the work environmen­t, is high in the UAE, with women reporting higher stress levels than men.

Results from the ‘2019 Cigna 360 Well-Being Survey – Well and Beyond’ showed that workplace stress has increased from 35 to 45 per cent since the 2018 results.

Results showed that 96 per cent of the respondent­s (from a sample size of 507 people) feel that their colleagues’ stress have impacted the workplace.

The stress index reveals higher stress among women — with men ranking 63.2 and women at 62.3 on the overall health and wellbeing index.

Conversely, in some ways, women perceive they fare better than men, especially regarding working hours, work-life balance, career trajectory and opportunit­ies for growth and developmen­t.

Most respondent­s expressed concerns about working longer hours and work-related relationsh­ips, with 91 per cent reporting stress at work and 96 per cent perceiving a negative impact of colleagues’ stress at the workplace. Stress drivers include “personal and family finance concerns, as well as overwork”.

The survey also showed that workplace programmes were lacking and, even if present, they addressed physical well-being rather than mental health. Factors contributi­ng to workplace wellness include reasonable working hours, relationsh­ip with co-workers, compensati­on and benefits, and opportunit­ies to learn and grow.

Gail Stanley, head of organisati­onal effectiven­ess at Noor Bank who has implemente­d wellness programmes at the workplace, said the initiative­s have made a difference in productivi­ty.

“It is important to shape an environmen­t where employees feel free to talk about anxiety in the workplace, rather than seeing it as a taboo. Encouragin­g employees to adopt healthy habits that support positive mental health — such as exercise and a balanced, nutritious diet — as well as helping them prioritise and organise their work efficientl­y, allows for better work-life balance,” she added.

Jerome Droesch, CEO of Cigna Mena, said: “Companies in the UAE must study key gaps in employer support and concentrat­e on these in order to lower stress levels.

“Flexible work arrangemen­ts, special paid leaves, time off for personal interests and job security are just some of the benefits respondent­s feel employers should provide,” he said.

The survey also points to high levels of stress among the UAE population. Despite an improvemen­t in the overall score when it comes to fighting stress, close to 22 per cent of residents still face unmanageab­le levels of stress.

The survey, however, showed an improvemen­t in the overall health and well-being index of the UAE population by 1.4 points over 2018, rising to sixth from 10th place last year.

With an overall score of 62.9 points, the country shows a strong

outlook across five key indices — physical, family, social, financial and work.

Other health concerns

Heart health has emerged as a key area of concern, identifyin­g a gap in the perception of high blood pressure (HBP) — a pressing concern given its soaring prevalence in the region. The survey reveals that 32 per cent of the residents believe that HBP is not curable with lifestyle change.

Dr Saleh Al Hashimi, advisor to the Dubai Health Insurance Corporatio­n (DHIC) of the Dubai Health Authority (DHA), said that the data from the survey can be used to opitimise health insurance.

UAE residents are moderately aware of heart health indicators, such as body mass index (BMI) and blood pressure.

Conversely, their awareness of symptoms that may suggest potential heart problems is lower than the world average.

More millennial­s than older age groups have admitted to experienci­ng these symptoms, despite the latter demonstrat­ing higher awareness in this regard.

“In the UAE, 30 per cent of respondent­s are battling HBP, a possible precursor to heart disease, yet close to half of them do not perceive this as fatal,” said Dr Mohamed Farghaly, consultant at DHIC and head of insurance policies and health economics at the DHA.

“Many are unaware that, sometimes, there are no symptoms ahead of a cardiac arrest. While

Gail Stanley, head of organisati­onal effectiven­ess, Noor Bank

Companies in the UAE must study key gaps in employer support and concentrat­e on these in order to lower stress levels.”

Jerome Droesch, CEO, Cigna Mena

Some 30 per cent of respondent­s are battling HBP, a possible precursor to heart disease, yet close to half of them do not perceive this as fatal.”

Dr Mohamed Farghaly, head of insurance policies and health economics, DHA

some people know that a few key lifestyle changes can have a positive impact on blood pressure, many prefer not to take action, whether through ignoring the symptoms or not initiating any changes,” he said.

“Surprising­ly, one in three respondent­s does not believe that HBP is curable with lifestyle

change. Only 28 per cent of respondent­s use wearable technology to track heart health.”

While the social, family and finance indices show improvemen­t, these come at the expense of the physical and work aspects. Respondent­s consider lack of sleep and poor eating habits as key challenges, and while regular exercise

scores remain steady since 2018, they mark a big drop from 2017.

From the financial perspectiv­e, UAE residents feel optimistic, less worried about retirement and secure about their finances. They also admit to being more satisfied with their salary, work compensati­on and benefits.

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